CRM Masters InfoTech LLP: Transforming Business through IT
Customer Relationship Management (CRM) software, is a program designed to micro-manage all areas of your customer information in one place. A CRM based service lets your business manage conversations and relationships with customers and prospects.
If you’re into business, you will know how crucial your customer relationships are to the growth and success of your business. The idea of a CRM (customer relationship management) system is certainly easy to agree with.
Customer Relationship Management (CRM) system can boost your business to a new height. CRM smartly stores and manages customer and prospect information. This helps your other departments like marketing and sales team find new customers faster. The sales team too gets empowered to initiate and close deals successfully. Service team also gets to benefit as it is able to provide an intelligent help desk solutions.
A powerful, small business-oriented CRM solution does this all on one platform, keeping your business connected end to end with minimal IT involvement and setting you on the path to major growth. So when it comes to knowing the customer, everyone is on the same page. Proficient consultation, timely support, meeting the deadlines and maintaining financial estimates are the key factors essential for gaining a competitive edge in the IT industry. CRM software gives all kinds of support in every phase of the project.
The CRM industry is expanding exponentially across the globe. Gartner, a research and advisory firm considers CRM to be the largest software market with a revenue of about $40 billion. As per the 2018 reports from Gartner and global prediction, the CRM growth rate was predicted to be 16%. CRM software is now the heart of marketing and sales operations. It has proved out to be an efficient way of obtaining a 360-degree view of customers. Besides this CRM technology helps in partner management, coordinating and managing campaigns, lead generation, sales data, marketing automation and promotions from the initial contact to the time of sale.
Business Connect brings to you one of the best CRM development companies in India which brings your ideas to life.
INSIDE STORY OF CRM MASTERS INFOTECH LLP
CRM Masters InfoTech LLP is an IT service provider with global recognition for customization, configuration, and implementation of CRM systems like ZOHO CRM, Salesforce and Custom CRM. As we are Global ZOHO Authorized Partner For INDIA, UK, and US and Salesforce Registered Consulting Partner. Within a span of three years, the company has already covered more than 100+ projects cutting across ZOHO, Salesforce and Custom CRM platform, with a very high client retention rate. The in-house team customizes the CRM, based on the client’s business needs.
The team of professionals gets involved in customizing, configuring and implementing the CRM. The company provides all the help to its clients in the adoption of new technologies & effective use of “Information technology-enabled CRM”. This helps the clients to make better business strategies which in turn results in enhanced productivity and increased efficiency.
WITNESSING EXPONENTIAL GROWTH
The company has witnessed more than 100% Y-o-Y growth and has clients across different parts of the world like the US, the UK, Europe, East Asia, South Africa, and the Middle East.
SET OF VALUES AS DEFINITIVE PRINCIPLES
From the beginning in 2016, the team of CRM Masters InfoTech has been following a set of values as definitive principles of providing quality in service. The team has been doing an exceptional job of business integration with the cloud and has helped businesses reach a new level of digital reformation. The goal of the company is not focussed around gaining a large client base. Rather its aim is to build a customer-friendly environment.
The company works to empower and integrate the marketing, sales, and service for improving the business experience. Using customized CRM, the clients can handle more leads and close more deals. Besides this, it also helps the sales team to shift their focus on key tasks.
LET THE EXPERIENCES TALK
Having experience in providing ZOHO, Salesforce and Custom CRM customization services, the CRM Masters InfoTech team is equipped to meet all business needs and handle all the requirements. The company has expertise in implementing the ZOHO CRM to better manage the operational needs. Having served in health care, real estate, renewable energy, media, trading insurance pension, and manufacturing sectors, CRM Masters InfoTech have delivered consistently during the entire engagement which makes it a preferred partner for a large number of clients.
With this, CRM Masters InfoTech has earned a reputation as one of the top CRM companies in India.
WHEN TO LOOK FOR CRM SOLUTIONS
If you are unable to manage the lead flow, do not know what your sales teams are up to, losing customers due to below-average services, or you have valuable accounts you need to manage, or maybe your reporting process is time-consuming or if you are unclear about the path to growth, it’s time to rethink and start looking for CRM solutions.
CRM Masters InfoTech makes your sales more productive and enables your business to focus on the things that matter most. Through CRM Masters InfoTech you finalize more deals, manage more leads, speed up productivity, and make insightful decisions.
If you have a new business you might not realize the value CRM brings into your business. This is probably due to a lack of information. But as you grow and when it comes to managing customers and converting leads, spreadsheets won’t help. Without this technology, your staff will have a tough time following up on leads and regulating the customers. The worst part is that they will be unaware of the fact that what business opportunities they are missing.
All of this leads to getting closer to your clients, remaining proactive and knowing the individual customer’s needs and expectations. When you know the needs of your customers, you will be in a strong position to fulfill their demands thus creating a stronger bond with them. The quicker your team learns to use the tool, the better it will result in your business’s productivity and growth.
The importance of including CRM solution into your business are clear. However, one should plan and pick the right solution for the business. Defining your business needs and goals and what you want to accomplish is the first step in making the most from the new software.