NSquare: Helping Your Organisation To Leverage True Potential Of Dynamics Crm 365
If your growing business demands you to captivate your clients and your team with a seamless, coherent and logical Omnichannel experience. If you want your customer service to reflect the uniqueness and peculiarity of your business.
Besides all of these if you want your team to scale up with powerful automation and workflows, then NSquare can do wonders for you.
NSquare is specialized in end-to-end Dynamics CRM implementation and customization across industries. The team helps businesses to achieve a smooth transition and customized implementation for Dynamics CRM, right from scratch as well as transition smoothly from existing systems to Dynamics platform.
The company focuses on customer-centric attributes, which keep things aligned and at the perspective from the customer objective standpoint. Prioritizing customer expectation towards minuscule level is a prima-facie task for the staff at NSquare.
NSquare offers a range of services across various sectors such as Insurance, Professional Service, Field Service, Banking, Education, Healthcare, Utility, Telecom, Hospitality.
- Microsoft Dynamics:
- Business Process Analysis
- Data Migration
Microsoft Dynamics AX and NAV
ENTERPRISE MOBILITY APPLICATION DEVELOPMENT:
- Android • ioS • Add-ons MS Dynamics Products:
- Call Integra
- Chatbot for Dynamics CRM
- Professional Services
- Facilities Management
WEBSITE DESIGN AND UI/UX
The company works with strategic partners and end clients, with solutions primarily focused on Microsoft Dynamics on an offshore service standpoint.
THE MAKING OF NSQUARE
It’s a pure zeal that brought the team to incept NSquare. It started with a small team that paved the way for understanding real potential towards taking up bigger steps into the industry. After substantial experience in the CRM/Software development realm and working with leading IT companies. There was a consistent inspiration and a vision for providing cutting edge IT solutions, and taking this excellence and virtues of IT discipline to customers for providing cutting edge solutions.
Mr. Nilesh Kankariya, CEO at NSquare believes that the growth till now has been organic; and the strategic framework going forward is to have advancements from within. He adds that the company has been adaptive in rectifying problem areas there-and-then and continues to learn by experience. The team focuses on becoming a company built on Technology, Domain skills, Geography focus, Customer centricity as well as employee-centric happy workplace.
TECHNOLOGY: Speaking from a tech point of view The CEO says that their goal is to concentrate on emerging technologies.
DOMAIN SPECIALIZATION: In the field of domain specialization he opines that the team has started early on developing domain focus through Verticals and Horizontals. As a long term goal, the company plans to enhance domain-specific solutions to cater to respective sectors. He believes that the subject matter expertise is crucial for any industry to deliver immaculate solutions.
PROCESS IMPROVEMENT, SECURITY ALONG WITH FUNCTIONAL DIVISION: Mr. Nilesh says ‘this is our parallel focus and as we grow as a team processes must be set beforehand. The cross-functional division will help us manage internal aspects better as we move on. Security is a prima-facie, from data management, disaster management, privacy policies, and IP. NSquare has been taking due diligence on these vitals since inception and its important part on consistently improving the same as we devise and modify our strategic framework.”
CUSTOMER CENTRICITY: From a customer-centric viewpoint the idea is to deliver maximum value to the clients along with quality and being cost-effective.
GEOGRAPHY FOCUS: Continuing forward the CEO adds “We have strategic partners based out of USA – Seattle | UK – London | Dubai | Singapore. We plan to increase our geographic presence to have a better pulse on different regions, which would allow us to have better reach as well as understand markets and address demands. We recently opened a local office in Singapore.”
WANT TO KNOW MORE ABOUT THIS PROMISING COMPANY?
We had a conversation with the CEO to bring you some exclusive insights on how they work, CSR initiatives, and what they believe in. Here’s a quick glimpse.
15 years of experience in information technology with extensive experience with Microsoft Dynamics platform and several turnkey projects and deliveries under his belt, Mr. Nilesh’s virtues are well rooted to make the primary drive towards technology, drive, and efficiency. Along with that, Nilesh’s expertise with multiple technologies makes him apt to assess and map requirements with context to different technology requirements.
WHAT ARE THE VALUES AND ETHOS DO YOU ENCOURAGE IN THE COMPANY?
We are a Customer-Centric software service company. We work on a model that is primarily based on identifying client-side pain areas and meeting expectations over the major concerns like risk mitigation, ideation, technology, quality, and cost-effectiveness. Our team not only works on projects but acts as a thinking mind helping clients via proactively conveying clients on any identified areas of modification, recommendation, suggestion, etc.
WHAT ARE YOUR MOTIVATION STRATEGIES? HOW DO YOU KEEP YOURSELF AND THE WORKFORCE INSPIRED ON A TIMELY BASIS?
We are all charged up all the time. Once you have a passion for technology coupled with an amazing team, it is always easy to stay motivated. We at NSquare have created an enthusiastic atmosphere with all of us having equal amounts of zeal to make things happen. We initiate team activities, brainstorming sessions, peer training followed by fun sessions too.
HOW ARE YOU GIVING BACK TO SOCIETY (CSR)?
We have been engaged in; Tree Plantation Drives, Clothes and Book Donation Drives, Blood Donation Drives. Environmental initiatives. We will be further engaging in such initiatives on a progressive basis moving forward, as we are in talks with NGOs as well.
WHAT MESSAGE WOULD YOU LIKE TO GIVE TO THE READERS?
I would rather say something that I have followed for myself. Believe in your passion and ideas, as they often have a lot more mileage than one can fathom. It is also important not to be afraid of failing, as failing still has an element of tries, which is foundational for your next stab at betterment. Keep your basics polished all the time. Learn, adapt and build perseverance. Never be too judgmental or comparative with things, but strategic benchmarking is essential too.
Since its inception, the company has won many accolades. Some of the recent ones are
- Featured in “20 Most Promising Enterprise Mobility Solution Providers list 2017” by CIO Review India
- Featured as“Best Innovation Award” at The China Smart City Technology Application Products Expo 2018“
- Featured as “Best Company of the Year 2019” under Technology Solution space – Startup City Tech Edition
In addition to all of these, the new offices set up in Singapore speaks of its substantial growth rate.