Tech Data Solution: Delivering excellent assistance in Account Opening services
Not every business has the time to perform repetitive tasks daily! Such tasks become monotonous with the passing time. Accrediting such humdrum tasks to a skilled workforce that is aligned to offer back-office support, can help businesses to focus on its goals in a much better way. In the past few years, the bank officials have been delegated with a humongous amount of responsibilities that has boosted the field of back-office support operations. Many business ventures have aligned their operations in synchrony to this booming domain. One such outstanding company that has carved a niche for itself, by offering skilled and best-in-class services is TECH DATA SOLUTION PRIVATE LIMITED.
Tech Data Solution is a well-organized team of experienced, result-oriented professionals who are inclined towards offering numerous accounting services to their clients. They are exclusively serving the Bank Office support for Account Opening & Cheque clearing activities in Kolkata and the entire eastern zone in India. With more than 3000 pickup points, they ensure CMS & PCM Cheque collection from the client’s office in favour of HSBC, HDFC, BNP Paribas & Yes Bank. The Company proves its forte in Pick-up & Collection, Draft Delivery, Credit Card Drop Box clearance and Co-ordination activities.
Ensuring an edge over its peers
The Company firmly believes in ensuring the client’s satisfaction in terms of quality and on-time delivery of services. They are raising the bars of service standards in the relevant domain, by offering high standards & error-free database affordably and efficiently. Management ensures to hone the skills, enhance teamwork and instil creativity in the workforce regularly.
Tech Data Solution has Business continuity plan for each & every location by offering strong incident management team with an adequate workforce. With the dedicated IT & software development team, they are actively performing the operations by ensuring highly knowledgeable skills.
A glance at the inception story
The Director of the group of various private limited companies, Dipankar Roy is a result-driven and self-motivated business leader. Directing the operations of the companies like Tech Data Solution, Tech Data Technologies, Projection Infrastructure Pvt. Ltd and Hope Media Entertainment Pvt. Ltd, he has proven his extraordinary ability to develop and strengthen the management team to maximize the profitability in the business. He began his entrepreneurial voyage in 1992, by incepting his very first startup venture- Care Systems & Services in the field of share market index. The era of ’90s was brimming with opportunities in this domain and acknowledging these, Mr Dipankar commenced the business operations like IPO, dividend warrant, Pan card processing & Exide warranty card. But, ten years later, this segment witnessed a rapid decline that made it hard to survive in the market for most of the relevant companies. Around in 2004, he recognized that Banks are also planning to outsource their regular activities, and this was the moment when he shifted the inclination of his organization towards banking solution activities. This shift of the business operations concluded in the incorporation of Tech Data Solution.
Sailing through the adversities
Brought up in Kolkata, Mr Dipankar made a detour in his professional journey from being a pharma representative to an IT professional. He delved into the IT segment by commencing Care Systems & Services. Reminiscing his struggling days, he says that it was crucial for him to get support from his family as his father was a central Govt servant. He pursued his studies by earning from tuitions. But, his zeal to prove himself kept him motivated to move ahead only.
“According to Mr. Dipankar, there is only one person whom he looks up to for guidance and mentorship- Mr. Barun Das, who was the Senior Vice President of Exide Industries and Director of all its subsidiaries. It was the inspiration instilled by Mr. Das only, that stirred the idea of delving into banking support activities that resulted in Tech Data Solution. “
As his dynamic experience in the relevant domain expanded, he commenced multiple companies that are into the diverse domains of the business world. Projection Infrastructure Pvt. Ltd. is excelling heights in the real-estate business and Hope Media Entertainment Pvt. Ltd. is one of the leading firms in Advertising Agencies. Yet another firm was incorporated by him in 2005, Ayush Management Services. It has been serving in business manpower support & payroll management for the past 10 years.
Ensuring client’s contentment
The exclusive clientele of the Company includes Axis Bank Ltd, HDFC Bank, Kolkata Port Trust, Kazi Nazrul University, Calcutta Stock Exchange, Stock Holding Corporation of India & Net Access.
The prime motive of the Firm is to assure security from their end to its client base. It is ensured by maintaining transparency in business operations. In case of any blunder or hindrance in the delivery of services, the clients are informed about it in the first place and afterward, the management is enlightened in this regard to resolve the issue. The Escalation team is ever-ready to resolve any case of disruption by offering end -to- end communication with the concerned person. In reference to data- security and client’s privacy, Tech- Data Solution has established a secured network with a dedicated lease line for data transmission to the client’s system. All mail networks are secured with dedicated static IP addresses. Data files are always transferred in the encrypted format with high-class password protection.
Acknowledging the CSR
Mr. Dipankar well-recognizes his responsibilities towards the society being an astute business leader. ‘Tech Data’ strives to make a positive impact on the society. A unique ‘Talent Hunt Programme’ has been considered by the Director as one of the best approach to reach the masses. The programme was conducted in numerous villages of West Bengal in collaboration with local clubs and other organizations. The motive of Talent Hunt Programme was to promote the emerging talent in the Company; offering them with desirable recognition. The ardent efforts and outstanding skills of these village locals were well paid off and now they are working while being associated with the organization and banking institutes as well. In 2020, the Firm organized a Health check-up programme in association with Gopalpur Kalam Society, a non-profit organization to offer free health check-up to common people. Their noble efforts of serving the society, have also been witnessed at the time when cyclone AMPHAN was inducing immense destruction in West Bengal.
Tech Data Solution has been nominated for “Outstanding Achievement Award for Business Excellence” for the year 2020 by All India Achievers Foundation, Delhi. The future prospects of the Firm seem bright and promising as the Bank Merger Policy implemented by the Government of India will offer them with more opportunities to expand their verticals. This policy will help the businesses to flourish well in the relevant domain. They are constantly striving for excellence to climb the stairs of success in the time to come! The restless efforts of the goal-driven team are chiselling the path to newer heights.