Microsoft 365 Services Including its Collaboration App Teams Suffers a Major Outage
By – Ashwathy Nair
- An issue was discovered “due to a recent upgrade to an authentication scheme.”
- The update to mitigate impact might be rolling back.
- The process of rolling back the change takes longer than expected.
A major outage has been suffered by Microsoft 365 services together with the collaboration app Teams and Azure Cloud and on Tuesday it was stated by the company that it was attempting to restore services in the affected areas.
The company stated that an issue was being identified “with a recent change to an authentication system.”
In a series of tweet, the team of Microsoft 365 stated that “the update to mitigate the impact is being rolled back and it is expected to be taking approximately 15 minutes.
However, the issue persisted, leading the company to post the following tweet: “The process of undoing the adjustment is taking longer than expected. We’ll have an estimated time of arrival as soon as one is available.”
Later, it was admitted by Microsoft that the update has finished deployment to all impacted regions, “A decreasing error rates in telemetry is being shown by Microsoft 365 services. Microsoft will be continuing to monitor service health status.”
The company is “taking steps to resolve any isolated residual effect for services that are still experiencing impact,” according to the company.
This is the first big outage of Microsoft Teams since it went down in September of last year, along with other Microsoft 365 services such as Office 365 and Outlook.
Microsoft Teams users faced message delivery delays as well as difficulties searching for contacts.
Microsoft Teams were used by at least 115 million people worldwide.
On Tuesday, as per the latest tweet, Microsoft 365 team stated that “According to our monitoring, the vast majority of facilities have completely recovered. However, we are targeting a segment of programs that are already experiencing residual effects and recovery delays.”
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