By – Ashwathy Nair
WhatsApp, the instant messaging platform has been working in order to clear confusion as well as ‘misinformation’ around the stated update through full-page newspaper ads and status updates. Additionally, in the coming weeks, the company will start displaying a banner within the app, which will be “providing more information that people can read at their own pace.”
At the same time, the company operated by Facebook clarified how its service remained free for all users and how it paid only those who wanted to do business on the site, which is how WhatsApp makes money. It stated that “Facebook is involved in some shopping features so that companies can manage their inventory across apps.” WhatsApp stated that individual chats will be continuing to remain private as always and only those individuals who choose to engage with businesses would be at the centre of the incoming changes.
“Recognising our responsibility towards boosting customer education and awareness, it continues to build integrated programmes around user security, integrity and digital literacy across the country. It will continue to help provide a safe and efficient way for people to connect and for companies to expand and thrive.”
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