Devoir Software Solutions Pvt. Ltd.

Devoir Software Solutions Private Limited

Where leaders advocate empowerment and ‘technovations’

Company In Focus 2024

Here we bring you the success story of a dynamic duo who believed that business excellence isn’t just a goal—it’s the only option! The leaders we are talking about have always been fuelled by innovation and are passionate about customer success. They believed in working with clients by building solid partnerships not just mere profits.

We share the success story of Late Mr. Muralidharan Balakrishnan aka Murali and Suriram Pandy aka Suri who founded Devoir Software Solutions Pvt. Ltd. in 2016. Trust, transparency, and fearless thinking are the secret ingredients that are the driving forces of Devoir’s success, with values ingrained in its business operations.

“Deliver the best, and let everything else fall into place. It’s all about creating lasting impact, one stellar result at a time!”- the philosophy behind the leadership team of Devoir. In a virtual conversation with our team, Suriram Pandy walked us through his overall corporate journey and shared invaluable insights into their business portfolio. Our global aficionados would be able to bag some informative content to ignite their entrepreneurial flame and add more value to their pool of knowledge via this read.

A glance at the corporate Journey

In 2016, Murali and Suri joined hands to lay the foundation of Devoir. They both laid the foundation for the company’s remarkable growth and long-term success, cultivating a vision that continues to thrive and inspire. The company’s journey began as a small team and has grown into a formidable force in the service and solutions industry.

Through strategic partnerships with ERP leaders like QAD and Epicor, Devoir has made its mark across industries such as automotive, manufacturing, and IT services. Their ceaseless aim of business excellence has not only opened doors to new markets but solidified their reputation as the preferred partner for the clients. Even in the face of the COVID-19 pandemic, Devoir demonstrated resilience, completing offshore implementations and earning the clients’ trust.

The pillars of organizational success

On June 17th, 2024, the company faced the profound loss of its visionary CEO, Murali. In the wake of this tragedy, Suriram, with remarkable courage and determination, stepped up to carry forward the legacy of his co-founder. Embracing the role of CEO, Suriram has taken the helm of Devoir with unwavering resolve, guiding the company through this challenging period. His leadership, supported by his most trusted team, has ensured that Devoir not only remains steadfast in its mission but continues to thrive, honoring the vision and principles that Muralidharan set forth.

The cornerstone of their resounding success and business expansion is Gopalan Krishnamachari who is the Vice President of the company. His dynamic leadership and aggressive sales strategies have propelled Devoir’s growth into markets like North America. Shree Vinithra Chandrasekar, Senior Project Manager, has been instrumental in executing and delivering the projects with top-tier customer satisfaction, while QA Project Manager Sharmila Murugan possesses an exceptional quality that drives the success of Devoir.

Suri then went on to explain that in the early days, team members like Rajan Prabakaran, Revathi Venkatesan, Pavankumar Madasu, Marudhupandi Alagusundaram, and Purushothaman Natarajan stood firm in creating Devoir’s success story. Their support was adamant even amidst the most challenging times.

Behind the scenes, Kapalishwar, head of Business Continuity and Finance, has been a crucial figure in guiding Devoir through its various phases of growth. Geethaa Vishwanath and Saravanapriya Sankaran, who joined later, have quickly become key assets, contributing significantly to securing new projects and elevating customer service.

“We are pushed by the vision to take every assignment as an opportunity to exhibit our abilities and deliver to the utmost satisfaction. Partner ourselves with our customers and deliver high-value solutions on time that are cost-efficient, thus registering ourselves as the “Most Preferred Partner” for any strategic initiatives,” shared Suri regarding the company’s vision.

Raising the ethical standards

“The foundation of all we do is integrity. We make sure that our business processes are both transparent and efficient by upholding the most ethical standards. Our expansion is evidence of our steadfast dedication to acting morally for our customers, staff, and the communities we serve,” Suri unveiled the business ethics that drive their culture.

Alignment with sustainability

Now, businesses are waking up to the fact that we need to be more environmentally conscious to reduce the negative impact on the planet. At Devoir, sustainability is a way of life, not just a catchphrase.

Their operations now incorporate environmentally friendly methods, such as lowering our carbon footprint and encouraging energy efficiency in all of their initiatives. These programs not only improve their efficiency as an organization but also convey a positive message to the clientele who are equally dedicated to sustainability.

The men at the helm

• Late Mr. Muralidharan Balakrishnan’s remarkable journey in the IT industry began in 1992 as an IT Manager at Datex Ohmeda India Pvt Ltd. He completed a significant period of three decades in redefining the outlook towards the IT industry. His career saw him excel in diverse roles, from Project Manager to Account Manager, at leading organizations like Thirdware Solutions, Satyam Computers, HCL, Visteon, and Capgemini.

However, he was able to mark his indelible impact as the co-founder and CEO of Devoir. His leadership was defined by vision, integrity, and a relentless pursuit of customer satisfaction something that is still infused in the very DNA of his brainchild. His proactive approach helped Devoir secure its initial projects by leveraging long-standing relationships with former colleagues and clients.

Murali was a tech enthusiast and every day his passion for technology only grew bigger, particularly financial solutions on ERP platforms like Epicor and QAD. He spearheaded critical projects during Devoir’s early years, laying the foundation for the company’s growth.

As Devoir expanded, Murali’s leadership remained central to every major strategic decision, guiding the company through challenges and toward success. His compassionate leadership earned him immense respect, as he became not just a leader, but a mentor and guide to his team. Murali’s legacy is worth many praises and a true reflection of outstanding leadership.

• Suri began his corporate journey in 2003 as a developer at Thirdware where his enthusiasm and dedication quickly distinguished him. Over time, his technical expertise and relentless work ethic propelled him into managerial roles, setting the stage for his eventual role as co-founder of Devoir.

Suri’s career spanned two and half decades handling global assignments in Australia, Singapore, Korea, and London, where he solidified his position based on his ability to deliver complex projects with precision. His leadership at Devoir was instrumental in driving the company’s success, particularly as Delivery Director, where he ensured customer satisfaction by meticulously overseeing projects and exceeding client expectations.

He is a master of ERP systems and emerging technologies. His calm and steady demeanour, indeed played a significant role in the success of the company. He is deeply committed to his team and always available to guide and support them. His hands-on approach made him a trusted leader and mentor, fostering a culture of continuous learning.

After stepping into the role of the CEO, he weighted greater responsibilities and his dedication to mentoring the next generation of IT professionals never waned. He remained actively involved in training and nurturing talent, a testament to his belief in the power of shared knowledge. His influence on Devoir and the IT industry at large will be remembered with deep respect and cherished for years to come.

Keeping abreast of the market trends

IT services sector is quite competitive, and Devoir keeps up with its reputation for serving IT excellence. They have strong resilience plans that guarantee their continuous prosperity and flexibility in an environment that is changing quickly. A fundamental element of their methodology is the dedication to ongoing education and career advancement. Acquiring credentials recognized by the industry and remaining up to date with emerging technologies are top priorities.

Suri shared, “We make investments in our team members’ education and skill development to keep our competitive edge and make sure we are prepared to fulfill our clients’ changing needs. Their ability to provide top-notch services and solutions, despite market obstacles, is bolstered by their proactive approach to knowledge and innovation, which also helps them to maintain their position as industry leaders.”

In sync with the technovations

The future is shaped by trends like digital transformation, sustainability, and Industry 4.0, Gen AI. Devoir is at the forefront of these developments, investing in cuttingedge technologies and continuously upskilling its workforce. They set a new canvas for the future where many new tech innovations paint a new picture by far their skilled professionals.

Balancing Profitability and Social Responsibility

The teams at Devoir believe that success can’t be measured by profits. Rather they believe in balancing financial performance with social and environmental responsibility. Hence, they are in constant pursuit to grow their business in a way that benefits all stakeholders; from our clients and employees to the communities they serve.

In view of acknowledging its corporate social responsibility, Devoir has vowed to give, those who might otherwise go unnoticed, an opportunity to identify potential from remote places. This project has bolstered its reputation as a conscientious corporate citizen committed to improving society, in addition to providing its team and clients with insightful new views and competencies.

The leadership philosophy

Collaboration, empowerment, and innovation serve as the backbone of Devoir’s leadership, driving the team’s vision and propelling the organization toward sustained success and growth. Their approach always advocates establishing an environment where every individual is encouraged to contribute, grow, and succeed.

Leadership at Devoir is about more than just guiding the team; it’s about inspiring them to reach new heights, sharing knowledge to enhance collective expertise, and driving the company toward a future full of possibilities. The leaders believe that knowledge is a shared asset, creating a culture where ideas flow freely, and every team member’s voice is heard and respected.

Work Culture

The work atmosphere at Devoir is a dynamic fusion of innovation, teamwork, and unwavering dedication to quality. All the teams work together to overcome obstacles by utilizing their varied viewpoints and combined experience, which guarantees that the best solutions are uncovered.

Talking of the vibrant work culture of the company, Suri elucidated, “We actively seek talent, promote creativity, and create a welcoming atmosphere where everyone may succeed. At Devoir, we also think that having fun at work may help to inspire and energize our team regularly. Our commitment to upholding objectivity guarantees that every voice is respected and heard. Our strength is in our dynamic and inclusive culture, which motivates us to continuously provide our clients with outstanding outcomes.”

About the laurels

Several noteworthy turning points in Devoir’s history have marked its progress, such as the accomplishment of global projects, the development of key alliances, and the building of a strong internal team. These accomplishments demonstrate their steadfast devotion, breadth of knowledge, and ceaseless promise to quality—a reflection of the faith its clients have in them.

Even while they are extremely proud of the work they have done, the future has a lot to unpack. Suri’s team is enthusiastic and ready to embrace the challenges and innovations on the horizon, as the path ahead promises exciting new opportunities and ongoing progress.

Words of counsel by the dynamo

“To the readers of this magazine, we want to impart an important message: The future of business transcends mere profit-making; it is about creating enduring value and establishing a meaningful brand. At Devoir, we are dedicated to guiding businesses through the complexities of today’s world with innovative and sustainable solutions.

The founders of the company come from humble, middle-class backgrounds with no financial support, a true testament to their entrepreneurial spirit. Through sheer hard work and unwavering dedication, they have shown that anyone, regardless of their circumstances, can rise to become an entrepreneur. Their journey reflects the core belief that success is built on a foundation of diligence, caring for others, and leading with integrity, rather than merely managing. Leadership, in their eyes, is about inspiring, empowering, and supporting those around you—not just overseeing tasks.

Their vision from the start was to create an organization that not only delivers the highest level of customer service but also fosters a supportive, employee-friendly culture. We invite you to join us on this exciting journey toward a brighter, more sustainable future, where together, we can shape the business landscape of tomorrow.”

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