The Pune district administration has mandated OTP-based household LPG cylinder delivery and instructed gas companies to finish home delivery within 96 hours of the reservation. Following multiple complaints regarding delays, overcrowding at gas stations, and uneven cylinder distribution throughout the area, the order was issued.
Officials told oil companies and LPG distributors to only provide household cylinders through OTP verification during a review meeting on Monday. Additionally, the administration prohibited the direct distribution of cylinders from godowns, agencies, or any other site.
Additionally, gas companies have been instructed to cease making manual reservations and make sure that all refill requests are handled via the approved system.
Distributors are required by the order to finish delivery within ninety-six hours of a customer scheduling a refill. According to Pune Mirror, agencies have also been instructed to post notice boards outside their premises alerting clients that cylinders will only be delivered with OTP authentication within the allotted period.
Additionally, the administration has instructed agencies to send out SMS messages to clients informing them of the new regulations and delivery procedure.
Agencies have been instructed to adhere to the waiting-period regulations for second cylinders in order to prevent abuse of LPG refills.
Customers are not permitted to get a second cylinder within 25 days of the last refill in municipal corporation and municipal council districts. The second cylinder gap in rural regions must be at least 45 days.
Additionally, officials have stated that industrial regions like Hinjewadi must rigorously adhere to the 25-day guideline.
LPG is not in short supply in Pune.
The district administration had denied reports of supply disruptions brought on by the West Asia crisis and stated that there is no LPG shortage in Punewh.
In a statement, Collector Jitendra Dudi reassured the public that there are sufficient home LPG cylinder inventories and that the supply is uninterrupted.Cylinders are routinely distributed across the district, according to information obtained from distributors and oil businesses. The statement continued, “Vigilance teams have been established to keep an eye on gas agencies and prevent false shortages, overpricing, or anomalies.
Frequently Asked Questions (FAQs)
1. What new LPG rules have been implemented in Pune?
The Pune district administration has made OTP-based delivery mandatory for household LPG cylinders and banned direct pickup from agencies or godowns.
2. What is OTP-based LPG delivery?
OTP-based delivery means customers must provide a one-time password at the time of delivery to receive their LPG cylinder, ensuring secure and verified distribution.
3. Can customers collect LPG cylinders directly from agencies?
No, direct collection from LPG agencies, godowns, or distribution centers has been prohibited. Cylinders will only be delivered to homes.
4. How long will LPG delivery take in Pune?
Distributors are required to deliver LPG cylinders within 96 hours (4 days) of booking.
5. Are manual LPG bookings still allowed?
No, manual reservations have been discontinued. All bookings must be made through official digital or authorized systems.
6. Why has Pune introduced these new LPG rules?
The rules were introduced to address complaints about delays, overcrowding at agencies, and uneven distribution of LPG cylinders.
7. Is there an LPG shortage in Pune?
No, authorities have clarified that there is no shortage of LPG in Pune, and supply remains stable.
8. What is the waiting period for booking a second LPG cylinder?
In urban areas, customers must wait at least 25 days before booking a second cylinder. In rural areas, the gap is 45 days.
9. Do these rules apply to industrial areas like Hinjewadi?
Yes, industrial areas such as Hinjewadi must strictly follow the 25-day waiting period rule.
10. How will customers be informed about the new LPG rules?
Gas agencies will send SMS notifications and display notice boards explaining the updated delivery process and rules.
11. What steps are being taken to prevent misuse or black marketing?
Vigilance teams have been set up to monitor LPG distributors and prevent issues like overpricing, fake shortages, or irregularities.
12. What should customers do if LPG delivery is delayed?
Customers should contact their distributor or raise a complaint through official LPG service platforms if delivery exceeds the 96-hour timeline.
