Aprominent MNC LPG distribution company in India, SUPERGAS, was incepted as a subsidiary of SHV Energy Pvt. in 1996 as a pioneering venture that has grown to a team of over 500+ dedicated professionals. As part of the esteemed SHV Energy family, a Dutch Multinational with a rich legacy, SUPERGAS upholds a strong commitment to quality, customer centricity, safety and sustainable operations. This affiliation empowers the company to draw upon global best practices and expertise, ensuring high-quality services and products.
SUPERGAS provides SR-Grade LPG solutions catering to diverse needs, including household cooking gas, hotels, restaurants, large-scale industrial applications and auto LPG. The company’s extensive portfolio encompasses various cylinder sizes, bulk and auto LPG supply, specialised installations and maintenance, as well as innovative energy-saving solutions.
Guided by its vision to lead in providing efficient energy solutions through LPG in a sustainable manner, SUPERGAS operates in accordance with the principle “Courage to care for generations to come.” This guiding philosophy enables the company to drive positive change, prioritising people, planet, and performance.
The Evolution of the LPG Industry
The LPG industry in India has undergone a remarkable transformation over the last two decades. This shift has revolutionised the way industries operate, moving away from traditional liquid and solid fuels towards more economical, efficient, safer, greener, and cleaner LPG solutions. The industry’s evolution has been marked by improved safety standards, with stricter regulations and quality standards enhancing safety protocols, ensuring more handling and storage of LPG. Growing awareness about the benefits of LPG has led to widespread adoption across industries, including households, commercial establishments, and automotive sectors.
SUPERGAS’s Journey of Growth and Excellence
The journey of SUPERGAS began with a simple yet ambitious goal: making LPG accessible to homes, commercial kitchens and Industries across India. Despite the challenges of building a distribution network, establishing quality standards, and gaining customer trust, SUPERGAS persevered to meet the diverse and customised needs of customers. Their focus on safety and sustainability, innovative products and services and quality has helped establish a strong foundation.
Since its inception in 1996, SUPERGAS has gradually expanded across India and now boasts an impressive infrastructure, including 2 owned terminals and access to 4 contracted import terminals, 22 filling plants (including both owned and contracted), 4 depots, 400+ franchisees, 50+ ALDS stations and a dedicated fleet of delivery vehicles. By encouraging local entrepreneurs to become franchisee partners, SUPERGAS has created a win-win situation where partners get to be a part of a globally renowned brand while SUPERGAS strengthens its local presence, ultimately fuelling growth and innovation in the LPG industry.
Milestones and Achievements
SUPERGAS has achieved many significant milestones throughout its journey. The company has successfully built a multi-state distribution network and served lakhs of satisfied customers and maintained excellent safety standards while constantly evolving to reduce its carbon emissions.
SUPERGAS has strengthened its footprint through strategic acquisitions, including Maha Gas in 1998 and Caltex (a subsidiary of Chevron Group, a major US global Oils & gas company) in 2010. The company has driven innovation with the launch of the Liquid Off-Take (LOT) LPG cylinder, Heaterless Vapouriser, Electronic Auto Changeover Device and valueadded services such as Continuous Gas Monitoring System, Flue Gas Analysis, Safety Audits and Maintenance service.
SUPERGAS has also stepped towards digital transformation with SAP migration, RPA, TITO (Truck-In Truck-Out), the launch of the SUPERGAS Care app for customers, an AR-based site fit app, and an AI-based transportation system, Smart Drive. Furthermore, the company has expanded its Tuticorin Terminal in 2023 with an investment of Rs. 500 Crores to meet the rising energy demand of India and support the delivery value chain for last-mile delivery.
Pioneering Sustainability through Green Initiatives
Since 2012, SUPERGAS has started to keep tabs on their carbon emissions and has set up annual target & initiatives to reduce Scope 1 and Scope 2 emission.
SUPERGAS has strategically invested in rooftop solar installations across multiple filling plants and partnered with Sun Source to leverage open-access solar electricity for the Tuticorin terminal. Today, an impressive 75% of the energy consumed by filling plants & terminals is generated from green electricity, significantly reducing Scope 2 emission and overall electricity cost.
The use of LPG as a cleaner energy source has a profound impact on reducing carbon emissions. By switching from liquid fuels like furnace oil and diesel to LPG, SUPERGAS and its customers saved over 68,910 metric tonnes of CO₂ in 2024 alone, equivalent to the planting of an astounding 2.1 million trees. For every tonne of LPG used, approximately 100 kg of CO₂ emissions are saved, leading to a substantial reduction in the carbon footprint for its industrial partners.
Elevating Customer Experience
SUPERGAS is revolutionising its customer service and engagement approach, prioritising a seamless and satisfying experience. By assessing customer experience maturity, identifying gaps and creating a roadmap, the company ensures alignment with its brand promise. SUPERGAS delivers customised solutions that cater to the specific needs of its customers, providing peace of mind. The customer experience empowers teams to put customers at the heart of their decisions while maintaining consistency, accountability and transparency.
The Core Values: Guiding Principles
SUPERGAS is guided by a set of core values, including:
• Trust
• Integrity
• Curiosity
• Inclusivity
• Passion
These values shape the company’s actions, decisions and interactions with customers, partners and stakeholders.
Innovating through R&D
SUPERGAS prioritises innovation, investing in research and development to enhance customer experience and address industryspecific challenges. The company’s R&D efforts focus on improving Cylinder Valve (maxima valve) design, enhancing safety features, optimising delivery logistics, and developing new service offerings. Through strategic collaborations with equipment manufacturers, industry experts, and stakeholders, SUPERGAS creates integrated solutions that provide maximum value to customers.
Perception of Leadership “The company’s leaders embody transparency, accountability, and collaborative decision-making, leading by example and supporting team members.”
A Culture of Care and Responsibility
SUPERGAS fosters a workplace culture where everyone feels valued, heard, and supported. Safety is the core cultural element, with regular training programmes ensuring a secure work environment. The company also prioritises social responsibility and encourages employees to be responsible towards community welfare. With a workforce that directly and indirectly provides employment opportunities to 650+ people, SUPERGAS is committed to creating a positive impact on the lives of its employees and the communities it serves.
Charting a Sustainable Future
SUPERGAS is poised for continued success, driven by its focus on sustainability, innovation, and customer-centricity. A recent example is the new LPG filling plant in Coimbatore, which will help them serve the southern region better, and the launch of a new product, Air Thrust, that helps their customers save on operational costs significantly.
The company is also expanding its Auto LPG business, providing a cleaner and more cost-effective fuel option for vehicles. The company plans to strengthen its LPG cylinder franchisee network and invest in infrastructure to support increased operations. Further, SUPERGAS continues to explore new technologies, transforming digitally and providing even more efficient and cost-beneficial solutions to customers across the country.
Making a Difference through CSR
SUPERGAS is also actively involved in giving back to the community through the SUPERGAS Foundation. The company supports multiple NGOs, including:
- CHORD NGO: Educating underprivileged children and special needs individuals
- AGAPE and Anandagrah: Providing a safe and nurturing environment for girls with HIV
- Ashray Akruthi: Supporting children with hearing deficiencies
- Grace Care Home: Caring for the elderly.
Closing Message to Readers
SUPERGAS believes that choosing sustainability contributes to a large national objective. By opting for more cleaner fuel like LPG, we can make a positive impact. SUPERGAS is committed to providing safe, statutorily complied, innovative & customised premium quality SR-Grade LPG solutions while minimising its carbon footprint and delivering an exceptional customer experience.
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