Delhi Jal Board (DJB) is the governing body responsible for water supply and sewage management in Delhi. It plays a crucial role in ensuring clean drinking water and efficient sewage disposal for millions of residents. This article covers the latest news, bill payment options, complaint procedures, and other essential DJB services.
Delhi Jal Board: Latest News, Bill Payments, and Services
Latest Delhi Jal Board Updates
- New Water Tariff Structure – DJB has revised water tariffs to ensure sustainable water management in Delhi.
- Water Supply Disruptions – Temporary disruptions reported in some areas due to maintenance work.
- Meter Replacement Drive – Consumers are urged to check if their water meters need replacement.
- Online Bill Payment Enhancements – DJB has introduced new digital payment methods for a hassle-free experience.
Delhi Jal Board Services and Key Features
- Water Bill Payment – Residents can pay their DJB bills online through www.djb.gov.in or various digital payment platforms.
- View & Download DJB Bill – Consumers can check their bill history, download duplicate bills, and track previous payments.
- Delhi Jal Board Complaint Services – Customers can register complaints regarding water supply issues, faulty meters, or sewage concerns.
- DJB Customer Support – Helpline numbers, WhatsApp support, and online grievance redressal portals are available.
- Water Supply Management – DJB is taking initiatives to improve water supply in areas facing shortages.
How to Pay Your DJB Water Bill Online?
- Visit the official website: www.djb.gov.in.
- Click on ‘Pay Water Bill.’
- Enter your KNO (Customer Identification Number).
- View and verify your bill details.
- Choose a payment method (Net Banking, UPI, Debit/Credit Card, or Wallets).
- Complete the transaction and download the receipt.
Alternative DJB Bill Payment Methods
- Mobile Apps – Pay DJB bills through Paytm, Google Pay, PhonePe, and other digital wallets.
- Banks & ATMs – Partnered banks allow over-the-counter bill payments.
- BSES Payment Centers – Consumers can also pay their DJB water bills at BSES offices.
- SabPaisa DJB Payment Gateway – An additional online payment service for hassle-free transactions.
How to Register a Complaint with Delhi Jal Board?
- DJB Complaint Number – Call the customer service helpline at 1916.
- WhatsApp Complaint – Message your issues to the DJB complaint WhatsApp number.
- Online Grievance Portal – Check the status of complaints on the DJB website.
- Nearest DJB Office – Visit a Delhi Jal Board office to resolve issues in person.
Delhi Jal Board FAQs
1. How can I check my Delhi Jal Board bill online?
Visit www.djb.gov.in and enter your KNO to view your bill.
2. What is the Delhi Jal Board complaint number?
You can call 1916 for water-related complaints.
3. How do I download my DJB duplicate bill?
Log in to the DJB portal and select ‘View Bill’ to download a copy.
4. What should I do if my DJB water meter is faulty?
Register a meter replacement request through the DJB website or at your nearest office.
5. How to pay my DJB bill through Paytm or Google Pay?
Search for ‘Delhi Jal Board’ in the payment section, enter your KNO, and proceed with payment.
6. What is the RMS DJB initiative?
It refers to the Revenue Management System (RMS), which digitizes DJB’s billing and payments.
7. Where can I find the nearest Delhi Jal Board office?
Use Google Maps or check the DJB website for office locations.
8. How can I check my DJB grievance status?
Track complaints via the ‘Complaint Status’ section on the DJB website.
Conclusion The Delhi Jal Board continues to improve its services, ensuring smooth water supply and efficient billing solutions for Delhi residents. With online bill payments, complaint redressal, and infrastructure enhancements, DJB aims to enhance customer satisfaction. Stay updated on water supply news and manage your DJB account efficiently.
Disclaimer: This article is for informational purposes only. For official updates, visit the Delhi Jal Board website or contact customer support.
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