RG Hospitals | RG Stone Urology: Innovative healthcare offering accessibility and excellence…
The healthcare sector faces significant challenges, including a shortage of skilled specialists, growing expectations for technology-driven care, and the pressing need to balance quality with affordability. There is a dire need for innovative solutions and a patient-centric mindset to get above these pressing issues. RG Hospitals rises to this challenge with a forward-thinking approach that sets it apart.
Through continuous medical education, cost-effective innovations, and strategic partnerships, the hospital ensures advanced, accessible care for all. Their dedication extends beyond hospital walls with impactful community initiatives like free screening camps, bridging critical gaps in public awareness and access. No doubt, all these mentions made RG Hospitals a standout choice for cover page recognition.
As we got the chance to sit down with Mr. Avinash Ojha, the MD & CEO of the group, to discuss many lesser-known facts about the institution, we ended up gaining many informative insights and food for thought that our global aficionado would cherish for sure.
A glance into the hospital’s legacy
RG Stone Urology & Laparoscopy Hospital (RG Hospitals Group) is India’s largest chain of Urology hospitals with 17 centers across the nation. It is a pioneering establishment that speaks of the concept of comprehensive Urological and Minimally Invasive Surgery (MIS) care under one roof. The institution is all set to establish more hospitals across different locations in the country. Today, they have performed over 7 lakh procedures and boast 38 years of experience in the field of Urology.
The group is the world leader in the field of Laparoscopy, Laser, Lithotripsy and Robotic Surgeries. The whole portfolio is backed by the strength of highly experienced Surgeons and over 1300 healthcare professionals. Moreover, state-of-the-art medical equipment and instruments, functioning at NABH-accredited centers provide comprehensive quality and safety.
RG Hospitals holds accreditation as Centre of Excellence for Metabolic and Bariatric Surgery from IEF – International Excellence Federation of Metabolic and Bariatric Surgery. The group has a distinguished world-class department of Gynecology which is dedicated to Women’s Healthcare. Here the core focus is on providing high-quality Female Urology, Incontinence surgeries, Laparoscopic and Onco Gynae as well as Cosmetic Gynaecology that is offered within the same setting.
Additionally, RG Hospitals Institute of Colorectal Sciences offers advanced laparoscopic treatments for colorectal cancers, fissures, piles & fistulas with a remarkably low recurrence rate. All of this is manifested owing to their meticulous surgical approach.
A promise to enrich patient care
Adopting state-of-the-art technologies to provide patients with intrinsic care is in their DNA. Today, the institution proudly serves as the Centre of Excellence for Prostate Care and is the first institution in North India to introduce the 152 W Holmium laser. These advanced technologies provide innovative treatment for enlarged prostate conditions which are common among men over 45 through a cutting-edge technique known as the Nano Slim MiPS (Minimally Invasive Prostate Surgery) technique.
In addition, the RG Centre of Excellence for Stones Surgery utilizes the latest laser techniques to effectively treat stones of any size, further solidifying its reputation for excellence in urological care and also holds the Guinness World record for the treatment of the largest stone globally.
RG Hospitals takes pride in its RG Institute of Renal Sciences which stands as an incomparable center of excellence in comprehensive Nephrology, Urology, and Dialysis care.
Philosophy supporting the cause
At RG Hospitals, everything revolves around putting patients first. Skilled medical professionals are available around the clock, supported by advanced diagnostic tools and a warm, welcoming environment. The staff is trained to approach every interaction with empathy, ensuring that patients feel genuinely cared for and supported throughout their journey. Feedback from patients is actively sought and embraced, helping the hospital improve its services and build trusting relationships that lead to better recovery outcomes.
The hospital believes in building a team that combines clinical expertise with emotional intelligence and strong ethical values. RG Hospitals fosters a culture where staff feel supported and inspired, with continuous training, mentoring, and team-building activities. Excellence is celebrated, and open communication ensures that every team member feels valued and motivated to provide care that truly makes a difference.
“Patients trust RG Hospitals for our unmatched expertise and personalized approach. We’ve earned a reputation for delivering exceptional outcomes. Our commitment to affordability without compromising quality attracts patients not only locally but globally,” emphasized Avinash Ojha.
AI in the picture
Innovation is embedded in every aspect of the institution’s operations. As per the leader, the institution’s recent advancements include integrating AI-based diagnostic tools for precision, the adoption of the latest 152-watt Holmium Laser for minimally invasive surgeries, and robotic-assisted laparoscopic procedures.
All of these innovative methods of ensuring patient care have enabled a huge revolution in the industry. Patients have experienced less invasive surgeries and faster recoveries after any operation procedures. Also, digital health records and telemedicine platforms have allowed seamless pre- and post-treatment care.
The guiding principles
Based on the solid principles of social welfare, ethics, innovation, teamwork, and patient well-being, RG Hospitals is working to achieve greater success and has accomplished several noteworthy milestones. Being the first hospital in India to have a Siemens Lithotripsy and a 100-watt Holmium Laser, RG Hospitals takes pride in being a leader in the field of emotional intelligence (EI)-enabled healthcare.
Not only this, RG Hospitals has also treated a wide variety of patients, becoming the first facility to treat both the oldest patient (107 years old) and the youngest (6 months) with a stone. Additionally, it has effectively cared for a patient with a permanent cardiac pacemaker with stone using lithotripsy and was the first to perform laparoscopy-assisted PCNL for a Pelvic Kidney Staghorn.
It is an institution with 100 international and 150 national publications in addition to 17 Super Specialty Urology & Laparoscopy Units. By using a Holmium Laser to treat 424 grams of enlarged Prostate and a 13-cm Kidney stone, RG Hospitals holds the Guinness World Record.
Contributing to the betterment of the community
RG Hospitals has a strong commitment to academic and clinical excellence. The organization’s broad research engagement and the large number of papers and articles it has published in esteemed international publications demonstrate its commitment to expanding medical knowledge. The hospital’s staff regularly plans symposiums, workshops, and continuing medical education (CME) events. These efforts not only help the team develop a culture of lifelong learning.
The laurels
The journey so far has been fantastic but there is a long way to go for RG Hospitals. All the awards and accolades bagged by the institution testifies its excellence in the field. A few worthy mentions are as follows:
- RG Hospitals has been recognized for its outstanding contribution to the field of healthcare, receiving the prestigious Radio City Health Icon Awards for the Year 2023- 2024.
- RG Stone Urology & Laparoscopy Hospital, India’s only chain of super-specialty Urology & Laparoscopy hospitals and the leader in Lithotripsy & Holmium Laser treatment in India was awarded with Best Single Specialty Hospital for Urology by CNBC TV 18 Healthcare Awards for 2013.
- RG Hospitals bagged Times Business Awards North 2023 for Excellence in Urology and General Surgery Treatments.
- RG Hospitals was awarded the Leader In Healthcare at the Healthcare Leader Summit by the Economic Times in 2024.
- RG Hospitals won The Best Urology and Minimally Invasive Surgery Hospital at the ET Business Leader Awards an initiative by the Time of India 2024.
- RG Hospitals reached another milestone by being awarded the Best Urology & Minimally Invasive Surgery Hospital” at the Times Health Conclave & Awards, 2024, an initiative by the Times of India.
- RG Hospitals gained another feather in their cap by being awarded Excellence in Urology & Minimally Invasive Surgery at the Economic Times Health Conclave, 2024, an initiative by the Times of India
Making an aware patient community
The management has many methods to make people aware of getting a better picture of how efficient preventive care is. The institutions provide comprehensive guidebooks and patient information leaflets to ensure clarity and understanding. Their dedicated teams offer personalized counseling sessions, addressing individual concerns and treatment details.
They further extend the help via the Health Talk series on social media platforms where we actively share educational content to enhance awareness. “We organize free health camps, enabling us to engage with the community directly and promote preventive care. This multi-channel approach ensures patients are well-informed, confident, and supported throughout their healthcare journey,” mentioned Mr. Ojha regarding what they are doing at the ground level to support the healthcare community.
Road ahead
The senior management has geared up to expand RG Hospitals into a global network of centers of excellence in Urology and Laparoscopic Surgery. In this direction, the administration is all set to leverage AI, robotics, and other emerging technologies to revolutionize patient experience while maintaining accessibility. They are also planning to establish more regional centers across underserved areas and foster international collaborations to further their promise of comprehensive healing.
The parting words conveyed by the MD & CEO
“RG Hospitals remains steadfast in its mission to deliver cutting-edge medical care with compassion and integrity. To our global readers: healthcare transcends boundaries, and we are here to bridge gaps, offering hope and advanced treatment to patients worldwide. We invite you to join us in our journey of innovation and healing.”
