The company TRUSTNOW was born from a bold recognition: in a world where digital adoption races ahead of governance, security, and integration, the question for enterprises is no longer whether to transform, but how to transform with integrity. The system exists to assist businesses in developing digital systems that work cohesively, securely, and at scale, without introducing additional operational complexities.
Established in 2021 as a Limited Liability Partnership and headquartered in Bengaluru, Karnataka, TRUSTNOW operates with a global outlook. The company delivers digital transformation solutions through its global operations which serve businesses and public organizations with secure and holistic digital transformation services.
Three Decades of Lessons, One Clear Direction
The TRUSTNOW vision emerged from the professional experience of its founder who brings 33 years of technology expertise from the IT and IT-enabled services sector. His professional experience spans twenty years of senior leadership positions at Nortel, Avaya, Tata Group and L&T before he became an independent consultant and entrepreneur for more than thirteen years.
The founder has worked throughout different markets which include India and the United States and the Middle East and Africa and the APAC region during his time in the industry. The CEO and Chief Digital Officer and CIO/CISO and Business Head and Head of Inorganic Growth positions have given him direct experience with revenue development, market expansion and complex transformation management in diverse international settings.
From Isolated Tools to Coordinated Digital Experiences
“Successful Digital Transformation
programs start with TRUST, evolves
with Process re-engineering,
succeeds with secured, seamless and
synchronized Orchestration”.
TRUSTNOW positions itself as a global leader in Secured Orchestration Solutions. Focusing on developing comprehensive Orchestration framework that integrates multiple products and services, the company aims to develop comprehensive digital environments where security, data, identity, applications and infrastructure are interconnected
The firm specializes in providing solutions for customers who prefer on-premises deployments, best suited for businesses that demand data sovereignty, data security and regulatory compliance, and high security. Its services span AI driven Workflow Orchestration, Secured Experience Orchestration (SXO), Unified Network Orchestration (UNO), digital advisory, and digital process re-engineering.
TRUSTNOW’s solution capabilities include AI agents, on-premises large language models, advanced customer experience analytics, sentiment analysis, real-time speech and call transcription, threat analytics, and automation through chatbots, robotic process automation, conversational AI, voice bots, IVR systems, workflow automation, and omni-channel CRM platforms. Their solution offerings are unique in offering a structured Orchestration framework that has native Digital Identity, embedded Security, a workflow engine that helps organization evolve their Enterprise architecture.
Embedded Security Architecture
One of TRUSTNOW’s defining characteristics is its insistence that security must be built at the core, not added later. Every solution incorporates identity and access management, compliance monitoring, and threat protection as core features from the outset. In areas such as government, large enterprises, financial services, and banking, where trust is everything and regulatory compliance is a major issue, this strategy has particular relevance. Organisations using TRUSTNOW, are able to proceed with their plans without exposing themselves to unnecessary risk by putting customer experience, automation and analytics in place within a secure framework. Equally important is the company’s vendor-neutral approach. TRUSTNOW does not promote one technology stack over another. Instead, it works with a framework that can integrate more than forty applications, allowing clients to retain flexibility while reducing long-term operational costs.
Proof Through Execution, Not Promises
TRUSTNOW’s work spans multiple industries and regions,with projects that demand both scale and reliability.
- One of its most visible assignments was the WhatsAppbased Wi-Fi login implementation at Hamad International Airport during FIFA 2022, through their GTM partner Espina. The project required seamless performance in a high-traffic, security-sensitive environment watched by the world.
- In the United States, TRUSTNOW delivered a digital cloud transformation for a federal credit union, transforming their overall communications and contact center infrastructure to cloud with latest AI tools.
- In the Middle East it executed a customer care digital transformation program for a government entity – SME authority, transforming Support, Governance and service delivery to over 30000+ SMEs.
- In India, the company successfully completed POC for one of the largest network monitoring initiatives for a publicsector enterprise, managing Wi-Fi services across nearly 6,000 stations and more than 30,000 nodes.
- More recently, TRUSTNOW secured a major e-Governance project for a West African government, integrating voice biometrics and contact-center systems for pension administration. The initiative is expected to benefit approximately 1.5 million citizens, reflecting the company’s ability to align technology with public service outcomes.
A Purpose Grounded in Practical Impact
The mission of TRUSTNOW is to give companies the confidence to adopt digital transformation and enhance ROI for digital programs. This enables organisations to operate with improved efficiency and a greater return on their investment, while also providing a secure, hassle-free user experience. Its ultimate goal is to be the preferred partner of choice for all those wishing to adopt emerging technologies. The key strategy behind TRUSTNOW is the design of adaptive systems which will be cost-effective for a considerable period.
Credentials That Reflect Consistency
TRUSTNOW is a bootstrapped and profitable organization, registered as a DPIIT-approved startup and an MSME. It is also a startup member of FICCI. Now the company has trademarked their logo under Class 9. Furthermore, they hold certifications in ISO 9001 and ISO 27001. These are indicators of the high-quality management standards and information security standards that the company adheres to.
The company has received several recognitions in their industry for their work which includes:
- 2019 – Top 50 Tech Leaders – Intercon, Dubai
- 2024 & 2025 – India 5000 Best MSME Awards – Quality & Excellence in Customer Satisfaction
- 2025 – MSME Golden Business Award – IT Solution Provider of the Year
- 2025 – India 500 Best Brand Awards – TRUSTNOW Brand
- 2026 – ATAL SAMMAN SAMAROH recognized us as “MOST TRUSTED IT SOLUTIONS PROVIDER OF THE YEAR”
Building Digital Trust, One System at a Time
TRUSTNOW’s journey is defined not by speed, but by intent. In an environment where digital change often outpaces control, the company has chosen a steady path—one that values structure over shortcuts and integration over fragmentation. By placing security, orchestration, and real-world outcomes at the centre of its work, TRUSTNOW continues to help organizations build digital systems that are not only functional, but dependable.
