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Hitachi Systems Micro Clinic

The Torchbearer of Top Notch It Solutions

Technology and Innovation are two facets of one coin. The curiosity to see a novel and better world often lead to innovation and give the desired shape to a long cherished vision. Utilization of Technology plays an instrumental role in the mushrooming of futuristic ideas. India post-LPG (Liberalization, Privatization and Globalization) became a hotbed for Tech-based companies to usher a new world that was meant to offer opportunities and optimism. A brand- new era of IT was penning down the story of a new India.

The abrupt rise in the usage of Computer systems and other IT equipment in the early 1990s germinated the need for IT services provider. In such circumstances, an idea to provide seamless IT solutions & services was given final shape in the form of Micro Clinic. The foundation of the New Delhi based company was done in 1991. The Company, in a couple of years, went on to become the epitome of one stop solutions for all the IT based solutions and services.

In 2014, the company was acquired by global tech conglomerate Hitachi Systems Ltd. Hitachi Systems has, ever since the dawn of the Japanese IT industry, been at the forefront of a changing business and has been providing IT support to customers of diverse sectors and sizes to assist them in their day-to-day decision-making and operations. Reaching a major goal together with the combined force of teamwork has been one of the key aspects of the company.

Improved and more powerful

The amalgamation of two tech behemoths gave birth to Hitachi Systems Micro Clinic that became synonymous with brilliance and state-of-the-art services. The focus of the company is to create new values through co-creation with customers. By combining deep industry &functional expertise of Micro Clinic and the brand power of Hitachi Systems, it brings an entire gamut of expertise to manage the digital ecosystem from cable to cloud.

“We believe that every organization has a unique DNA and as we continue to advance our unified corporate vision of Social Innovation, we help amplify this uniqueness by bringing business-aligned IT services and solutions through customized and flexible engagement and operating models”, proclaims Anuj Gupta, the CEO of Hitachi Systems Micro Clinic.

Company offerings are as follows:

  • IT Solutions – Digital Workplace solutions, Security Solutions, Automation and Orchestration solutions, Server, Storage Network solutions
  • IT Services – Infrastructure Managed Services, Datacenter Services, Managed Security Services, Cloud Services, Device as a service

Hitachi Systems Micro Clinic is uniquely positioned to provide best in class IT services and Solutions. When Hitachi took over the business, the company had four verticals: end user computing, server storage network, security and services. Now the company has added Network Operation Centre (NOC) services and Security Operations Centre (SOC) services to their portfolio for 24 hours by 7 days support. It established an NOC that works round the clock.

The undisputed leader in IT services

The Company has pan India presence that keeps it notches above its peers. Moreover, it has a tried & tested ability to execute large scale projects. Apart from this,   it has diversified resource pool, trained in multiple technologies. It devises vertical specific strategy (focusing on government and PSU in North, West, BFSI, Pharma and Manufacturing and in South Manufacturing, IT/ ITES). The strategy helped it in capturing the system integration market. The association with Hitachi has helped it in registering significant growth (50% YoY) in India.

Hitachi Systems Micro Clinic provides cable to cloud solutions. Indian CIOs work with it because of its agility and technical capabilities. The size (presence across India and capability for big IT projects) and brand (under Hitachi Systems) plays to its advantage.

The Company never lags in the race of acquiring latest tech-oriented solutions by constantly investing in building workforce capabilities thereby strengthening its relationship with technology partners. It provides customers with higher touch points through service centers spread across length and breadth of the country. It has over 2000 employees in organization that corroborates its aptness to handle vast workforce with an efficiency at par with top MNCs.

Hitachi Systems Micro Clinic believes in the mission of Hitachi contributing to society through development of original technology and products. The exponential growth of technology advancement requires organizations to embrace digital transformation to become more efficient and sustain their competitive edge. Hitachi Systems Micro Clinic has embraced cutting edge technologies in line with Digital India initiatives. It has undertaken projects on eGovernance, Smart cities and safe banking leveraging on new technologies.

Making India the global IT hub

Hitachi Systems Micro Clinic has emerged as leading systems integrator actively contributing towards Digital India initiatives by offering mature OT and IT strategy. It aims to enable enterprises and governments create efficiency and convenience and provide advanced social infrastructure for improved quality of life. It has executed some prestigious projects such as State Data Center and enabling government services accessible to citizens through common service delivery outlets.

The company is being a catalyst in the Banking services by leveraging digital technologies by undertaking projects such as financial inclusion and encouraging safe banking by redefining the cybersecurity operations for a digital world. These initiatives are empowering citizens with world-class services leading to the economic development.

Talking about its future trajectory, the company aspires to become a billion-dollar enterprise by2021. With the recent launch of SOC services, they are expected to grow IT services and solutions business in India and globally. It will continue to undertake projects which contribute towards Digital India initiatives penetrating the untapped markets of India.

Meet the CEO

Anuj Gupta is assigned with the key responsibility to evolve the strategic direction for the company and its portfolio of offerings while nurturing a strong leadership team to drive its execution.

He has a proven executive management track record and over 15 years of experience in driving sales growth in the technology industry. Driving growth and transformation in an age of connected assets and connected experiences, Anuj is also responsible for devising a robust strategy and overseeing meticulous execution. He has been playing the role of a guiding star to the company for more than six years. He is also influential in aligning business associations with leading OEM vendors and partners.


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