Helping Local Businesses to Go Global with AI / ML, Big Data and Cloud
Written By Kajal Dobhal
Cloud-based solutions, the new industry norm, are proving to be a boon to start-ups, SMEs and the aspiring entrepreneurs that are operating under certain fiscal constraints to reach global customers using technology solutions that help them compete with the global competition at a very affordable price using Pay-as-you-go model. Artificial Intelligence (AI), Machine Learning (ML), Big Data and Cloud are making it possible for Zen Software Solutions to offer smart and intelligent solutions to its customers without any big investments on technology upfront.
With the proliferating popularity of Software as a Service (SaaS) solutions, more and more businesses are turning towards these technological advancements for an enhanced experience, effortless accessibility and effective disaster recovery. Working on ‘pay-as-you-go’ model, Cloud computing offers more flexibility and less maintenance to the businesses. Though the industry is witnessing an overwhelming number of enterprises, still there is a dire need for credible solutions to transform the disrupted business world digitally.
As a cloud-solutions provider, ZEN Software Solutions prioritizes expandability, innovation and security for its clients and has etched its name in the game with its compelling solutions offering helping its clients move from the legacy software platforms to most modern cloud-based technologies. The company is scaling greater heights, under the aegis of its founders and the team of expert solution architects spread across the globe bringing to the table multi-decades of experience to its clients.
The company at a glance
Zen Software Solutions is a Global IT Consulting company specialized in ERP implementation, home and office automation, and customized software solutions including cross platform web and mobile applications.
Zen encourages use of Open-Source technologies wherever possible that make it possible to keep the cost low for the end customers. At the same time, to ensure enterprise grade reliability, efficiency, and security, Zen recommends Enterprise Solutions to its corporate clients in Private Cloud as well as On-Premise infrastructure offerings.
Zen has partnered with Odoo (earlier known as Open ERP) for Enterprise ERP solutions for startups, SMEs and Large Corporates. Apart from Odoo, other cloud platforms like Microsoft Azure, Google Cloud and Amazon Web Services are used to build solutions that best fit need of its customers on a case-by-case basis. With help of its partner eco-system, Zen is able to offer its clients hefty cost-cutting on large-scale ERP implementations saving up to 70% on annual software licensing costs.
Apart from the team of full-time employees, Zen has a large pool of skilled professionals from across the globe that helps to build an extra-ordinary team capability and offers a sustainable and highly scalable resource model to the company. Company also offers white-labeled technical support services model to its clients, both onsite and offsite. With diverse expertise, these industry experts are effectively transforming the business ideas of the clients into robust solutions to resonate with global service standards. Making symphony with its end-consumer needs, the company is grabbing the eyeballs in the industry.
“We believe in effectively serving our clients hailing from diverse verticals, including e-Commerce, Manufacturing, Retail, Banking, Finance, Logistics and Education, through most modern and cost-effective service offerings to assist SMBs in improving their business operations efficiency with streamlined and proven processes.”, states company’s Managing Director, Mrs. Shilpi Goel.
Team at Zen Software Solutions continuously works on making solutions automated, efficient and effective using AI and Machine Learning. For example, Zen’s ERP system offers AI based data ingestions for documents, such as purchase invoices, expense receipts, etc. to automate data feeding into the system in smart way. Through continuous improvement, this process has evolved over time and as of date provides a highly efficient and accurate data ingestion from even wrinkled paper document images. Apart from it, Machine Learning helps to develop a predictive data model that can suggest next best action based on past behavior and historical data. These solutions are further customized for a seamless integration and to elevate the quality of legacy business processes. Moreover, keeping the need for cost-optimization into consideration, the company ensures best-in-class solutions at affordable prices with smart and dedicated efforts, says Mrs. Goel
A journey from plinth to paramount
Starting from scratch to emerge out as a leading player in the industry, Zen Software Solutions has significantly evolved in its niche arena. Reminiscing upon company’s remarkable journey that started a decade ago with a small $250 assignment with an Australian client, 9000 miles away, led to the beginning of Zen Software Solutions (formerly known as Zen Technology Solutions) and made way for the present day Zen having its presence in multiple countries, and serving clients all across the globe, says, Mrs. Goel. She reveals,“We started our journey as a distributed team in USA, Ukraine and India. Sincethen we have come up a long way to make our steadfast presence in the industry. My husband called off from a highly paid job in the USA to make our foray in the entrepreneurial space in Indian Subcontinent. Scaling greater heights, by far we have served clients from United States, Canada, Brazil, Australia, Germany, Denmark, UK, UAE, Singapore and India. We have put our heart and soul to earn trust of our clients and forging ahead with the same zeal as we had on day one and striving to continuously improve and deliver innovative and high-quality solutions to our clients.”
Leading with the domain knowledge
What makes Zen Software Solutions stand apart from the rest is highly experienced team with diverse domain knowledge and the cost-effective services. Unveiling the exclusiveness of the company, Shilpi states, “The Key differentiator to us is our symphony with the clients. We ensure to delve into the client’s aspirations and help to deliver a solution that fits within scope, time and budget constraints. Our mission is to become a leading cloud-base software solutions provider by helping our clients to improve their business performances effortlessly. Moreover, we also recommend alternate customized solutions for clients who are unable to afford high-end solutions. Our managed solutions are helping several of our clients to eradicate the problems with high investments in infrastructure, storage and management of data.”
The Power of AI/ML, Big-data, Cloud and Automation
AI /ML, Big Data and Cloud are helping Zen to set its pace with the world. AI / ML Models built using historical organizational data help its clients to automate certain decision-making processes to save on time, cost and resources. Many clients are taking initiatives to implement AI/ML in their existing processes for making faster decisions.
Zen has also forayed into the home-automation segment where it offers exemplary smart devices for comfort and convenience to control them using your mobile from wherever you are in the world. Additionally, the company is offering a location tracking system that helps to revolutionize the field sales and logistics sector. Such solutions help elevate the business efficiency of the clients while maintaining harmony with their requirements. Such promising solutions provides a big opportunity to the company and allow the enterprises to extend their reach to appliances used in office or at home or anywhere across the globe, with an optimal cost and boosted efficiency.
Leading by example
A firm leadership decides the future of an organization. Mapping out the path to behemoth success, a leader must possess a crystal clear vision to make a difference. Every leader perceives leadership distinctly. Zen management believes in leading by example. As followers always mirror the leaders’ actions, so setting an ideal illustration of encouraging leadership is crucial to ensure the growth in leaps and bounds. Mrs. Goel, adds that a leader must have an inclusive approach to encourage employee engagement and thrive a cohesive ecosystem at the workplace.
At Zen, management has ensured a culture that treats every associated individual with equality. Its leadership instincts are prominently converged on recognizing an individual’s efforts by his/her knowledge, skills and experience to define their career growth path. Zen reckons on empowering its team with innovative instincts by ensuring to offer space to the workforce to hone their skills and juggle their minds with the latest market trends via multiple seminars and training programs.
For the future, Zen Software Solutions has envisioned to go global with its new e-commerce model to scale up service delivery with the help of process automation. Company aims at diversifying its offerings over the next few years including in areas of Robotics and Home Automation. As the company foresees a bright and blazing future ahead, it is striving to expand its reach to global masses and ensure value-added services to its clients by implementing a pre-paid subscription-based services model that will grant access to its services on a pay-as-you-go model.