The Shivtech Marine Control Systems & Services Story
World-Class Innovative Ship Management and Maintenance Company in India – 2024
In the bustling maritime industry, where precision and reliability are paramount, Shivtech Marine Control Systems & Services stands as a beacon of innovation and trust. Founded with a vision to provide swift, reliable, and high-quality service and automation solutions to ships docking at Indian ports, Shivtech has carved out a niche by addressing critical industry needs.
Today, we delve into the journey of Shivtech, led by the dynamic duo Sushil Bhatnagar, Managing Director, and Capt. Sajeev Bhatnagar, Executive Director, exploring their inspiration, achievements, and vision for the future.
Inspiration Behind Shivtech: A Vision Realized
The inception of Shivtech was fueled by a pressing need in the nascent Indian shipping industry of the 90s and early 2000s. Ships docking at Indian ports often faced significant delays and challenges due to the lack of reliable, high-quality repair and calibration services. The dependence on foreign service providers exacerbated these issues, leading to inefficiencies and increased costs. Recognizing this gap, Shivtech was founded with a clear mission: to deliver expert repair, onboard fault-finding services, and calibration solutions, reducing the industry’s reliance on foreign expertise.
Over the years, Shivtech has achieved numerous milestones that underscore its commitment to excellence. In 2004, it became India’s first company to be DNV Certified Approved Calibration Service Supplier for the Maritime markets. The accolades didn’t stop there; in 2007 and 2013, Shivtech received awards from MSA for outstanding sales.
Notably, the company successfully delivered its Steering Gear Control System for Indian Coast Guard Ships: Sarthak, Sujeet, Sajag, and Sachet. Celebrating 20 years as Deckma Hamburg GmbH’s Sole Authorised Agents in India, Shivtech’s expertise extends to major overhauling jobs on Indian Navy Ships such as INS Sindhuratna, INS Shalki, INS Deepak, and INS Sindhughosh.
Their essential Simulator Trainers have been supplied to prestigious institutions like the Seven Island Maritime Training Centre and the Institute of Maritime Studies Goa, to name a few.
Comprehensive Offerings: Tailoring Solutions to Client Needs
Shivtech’s product and service portfolio is as diverse as it is specialized. The company offers bespoke solutions for automation, control, monitoring, and simulation systems in maritime applications.
These include fire, gas, level, flow, electrical/electronics, instrumentation, and oil pollution prevention systems. With clients that include some of the world’s largest shipping companies, Shivtech’s portfolio features gas detectors, fire/smoke detectors, and oil content monitors, all tailored to suit different ship types and applications.
The company’s specialized teams frequently visit ships calling at Indian ports to perform critical fault-finding, routine calibration services, and onboard systems repairs. This dedication to providing prompt, dependable, and highquality solutions ensures that their clients’ ships and systems are operational, optimized, and compliant with all applicable laws.
Differentiation Through Expertise
What sets Shivtech apart in the marine control systems and services industry is its unwavering commitment to quality and comprehensive service offerings. With a DNV-approved ISO 9001:2015 certification, Shivtech leverages advanced technologies and products from various OEMs.
The company’s in-house manufacturing capabilities have delivered significant projects, such as the Steering Gear Control System and Control Panels for Cranes/Davits/Winches for Indian Coast Guard Ships. Shivtech’s speed, reliability, and after-sales support are renowned in India’s major shipyards and marine training institutes. Shivtech’s quality, skilled, coherent and cross-functional teams, including Business/Technical/Operations/R&D, have enabled a seamless experience for all global clients, to have their requirements met proactively and reliably.
Innovation Through Research and Development
At the heart of Shivtech’s success is its robust research and development process, which adapts to client needs and ensures ships are futureready, complying with evolving regulations. A prime example of this innovation is the development of a Real-Time Electrical Boiler Simulator Panel for Mitsui O.S.K. lines Training Centre in India in 2024.
This is just one of many advanced Real-Time Simulators developed by Shivtech to enhance seafarers’ understanding of maritime systems. The company also retrofitted four ODME systems on oil tankers carrying bio-fuel blends to India in 2023/24, showcasing its commitment to staying ahead of industry trends and regulations.
Embracing Technological Advancements
Shivtech’s proactive embrace of technological advancements has significantly enhanced its offerings and operations. By integrating fuel efficiency monitoring systems, addressable fire and gas systems, and remote safety checks on various ships, Shivtech remains at the cutting edge of maritime technology.
The adoption of online ERP and CRM software has streamlined operations, improving order processing and data analysis. This shift has also incorporated cloud technology, UIDs, stock-tracking systems, and digitized process funnels, leading to increased efficiency and faster client issue resolution.
Client-Centric Solutions
Shivtech serves an illustrious client base, including Maersk, The Synergy Group, MSC, Adani Ports, Fleet Management, Transocean, Shipping Corporation of India, Great Eastern Shipping Company, Cochin Shipyard, Reliance Industries, and many more.
These clients continually return to Shivtech for its unwavering commitment to quality, reliability, quick turnaround times, and ease of doing business. Shivtech’s robust teams and strong partner network ensure rapid response and delivery, often within 1-2 days, while maintaining a ready supply of spares for critical items during berthing.
Addressing Industry Trends
In a rapidly evolving industry, Shivtech is strategically positioned to address new standards for safety, environmental sustainability, and compliance with international regulations. The theme of World Maritime Day 2024, “Navigating the future: safety first!” set by the International Maritime Organization (IMO), resonates deeply with Shivtech’s philosophy. The company’s robust ‘Health-Check’ services are crucial for ensuring that all onboard automation and control systems are functioning optimally, helping vessels avoid accidents, malfunctions, leaks, and machinery failures.
Leadership and Company Culture
Shivtech’s leadership, under Sushil Bhatnagar and Capt. Sajeev Bhatnagar, is guided by strong values and principles, focusing on innovation, integrity, and responsibility. This culture fosters creativity, risk-taking, and ethical conduct, earning Shivtech a loyal customer base. Management ensures honesty and responsibility in all operations, ensuring actions are in the best interest of customers and stakeholders.
Vision for Growth and Expansion
As Shivtech approaches its 30th anniversary in 2024, the company is poised for significant growth and expansion. Domestically, Shivtech plans to increase its regional presence, enabling rapid delivery across India within 3-4 days for urgent orders. This is complemented by workshop calibration and repair services, which include free pickup and delivery from any port. Internationally, Shivtech is developing sophisticated solutions for the maritime sector, including custom starter, monitoring, and control panels tailored to specific ship applications.
Commitment to Quality and Customer Satisfaction
Shivtech’s commitment to quality and customer satisfaction is the cornerstone of its product development and service delivery processes. The company rigorously tests its solutions and maintains a robust supply chain network and quality assurance procedures. Shivtech’s after-sales support and maintenance programs ensure seamless and efficient service, while proactive communication and feedback loops drive continuous improvement.
Conclusion
Shivtech Marine Control Systems & Services exemplifies excellence in the maritime industry, driven by a vision of providing reliable, high-quality solutions. Through innovation, commitment to quality, and a client-centric approach, Shivtech continues to navigate the future with confidence and integrity. Under the leadership of Sushil Bhatnagar and Capt. Sajeev Bhatnagar, Shivtech is set to achieve even greater heights, ensuring that the maritime industry remains safe, efficient, and sustainable for years to come.
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