Consultancy at Its Best with GreenPenn

Every entrepreneurial platform needs support with outsourcing, management and gaining contracts. With its diverse field of action, GreenPenn has become one of the most in-demand outsourcing consultants for various start-ups and corporates in India and abroad. GreenPenn is involved in Sourcing projects for Contact Centers, ITeS Establishments, and Software development organizations.

Company Overview

GreenPenn is a Business Outsourcing Consultancy company, engaged in sourcing projects for Contact Centers, ITeS Establishments, and Software development organizations. The core competency of GreenPenn is to provide consulting services to start-up companies by performing Idea Feasibility Checks, Project Planning, Project Implementation, Transitioning, Operational Structure Designing, MIS Designing, Management Development Programs, and Internal Business Development Programs.

GreenPenn is a leading outsourcing company in India. They outsource different types of domestic and international projects to the contact centers and start-up BPOs as well. They provide support and complete marketing services and solutions to start-up companies.

Their services also include Coaching and Consulting Project Outsourcing and Tool Management Recruitment Processing and Trainings Media, Promotions and Advertising.

GreenPenn also provides Authorized Consulting Partner (ACP) Opportunity, where it can help cash good business networks with projects, leads and support to close deals.

It also helps rescue startups and mid-size contact centers stuck in “what to do” situations. Founded in the true entrepreneurial spirit in 2015, GreenPenn has grown from its Pune roots into a worldwide group of companies with approximately 200 contracts and full-time employees.

The team works with contact centers and BPOs all over the world. It works with different sorts of clients from India and abroad. There are three levels of clients they work for: small businesses, SME and enterprises. They have a network of around 5000+ contact centers along with clients from US, Canada, UK and Europe. Their clients include Fortune 500 companies across the globe.

GreenPenn’s core business values include integrity, transparency, entrepreneurship, accountability, collaboration, perseverance and caring, which make them unique. They have an uncommon business model that helps contact centers as well as clients together. GreenPenn has internal and external clients. They create a bridge of delivery between the contact centers and clients.

The team has demonstrated its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements and has aimed to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. It is an ISO certified company, and has been provided a secured payment gateway with more than 60 live centers working with them.

GreenPenn conscientiously involves itself in CSR. Recently the company organized a social activity with the name “Helping Hands” where they collected spare stuff and distributed it to the needy in the city. They have a very active CSR team that constantly works towards the idea of giving society something back.

They have achieved a remarkable name and position in the outsourcing field. They started from zero and now own multiple offices, have been awarded as the Best Consultant of the Year, 2018 by Silicon India, INDIA BEST 5000 MSME Award, 2017 by Benchmark Trust, and many more. They are growing rapidly and aim to spread worldwide to serve the best consultancy services.

Successful businesses offer solutions to problems that people are facing in the form of products or services. To solve a problem, an entrepreneur needs to think of creative approaches to the issues around them.

McCahill says, “By trying to appeal to everyone, left, right and center, you will dilute your message and could end up with a complex, bloated product.”

Usually, first-time start-ups focus on many things at the same time. This can lead to devastating consequences. Many start-ups try to market the message to the widest target audience without realizing that the exercise is counterproductive.

With more than 20 offshore client portfolios that are looking to outsource their services, GreenPenn helps them grow. GreenPenn is an exclusive partner for creating a 360-degree outsourcing solution. They are the pioneer in India to identify the best-suited contact center for client’s deliveries. As domains are no barrier to them, they have clients from Telecom, Finance, Banking, Human Resource, and Media. GreenPenn has a network of more than 5000 contact centers across the globe which is best suited for qualitative delivery of multiple campaigns of Lead Generation, Appointment Management, Pre Sales funnel management and End to End sales of products and services. Their award winning tools and process give a seamless experience to their clients and contact centers.

GreenPenn’s strength is in its diversity. The company is engaged in Sourcing projects for Contact Centers, ITeS Establishments, and Software development organizations. Their core competency is to provide consulting services to startup companies by doing Idea feasibility checks, project planning, project implementation, transitioning, operational structure designing, MIS designing, Management development programs, Internal business development programs.

GreenPenn demonstrated its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements of ISO 9001:2015 and aimed to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

Vision and Values

The business ethics and values GreenPenn upholds are based on trust and transparency. Respect and concern are two necessarily different forms of behavior in the organization. The team is genuinely concerned about their clients and customers and thus is able to create strong and long-lasting relationships with them. No ethical behavior can be promoted without trust.

Their main aim is a long-term sustainable success, which can be fulfilled with honest services that they provide. Talent management is a transparent and objective process — everyone gets a fair share and the appreciation they deserve.

GreenPenn core business values include integrity, transparency, entrepreneurship, accountability, collaboration, perseverance and caring.

• They have advertising truthfulness and fairness in pricing and distribution of the services.
• They are honest, ethical and treat others with fairness, dignity and respect.
• They are clear about their intentions and communicate openly.
• They work together, share ideas and recognize the contribution of others.
• They care about their customers, their employees, their families, their communities and the environment.
• They make good decisions, take personal ownership of tasks, are responsible for their actions and deliver on their commitments.
• They are creative, innovative and take a measured approach to opportunities, balanced with a long-term perspective.
• They persevere in the face of adversity with courage, a positive attitude and a fierce determination to succeed.

GreenPenn Outsourcing is a one-stop-shop for all the answers and project management for clients all over the world.