SYSOTEL

A DISRUPTIVE YET COMPREHENSIVE SOLUTION FOR HOTELS OF ALL SIZE AND SHAPES

With the surging tech interventions, every business is opting for automation to increase efficiency. Smart solutions are replacing the traditional framework, and it’s not limited to any particular functions. Within the spectrum, revenue management systems have taken a big step towards evolution. Technology has made many judicious changes in the hospitality sector in the last few years.

It has introduced smart tools for energy saving, predictive maintenance, guest experiences, and much more. But these technological waves aren’t creating an equivalent impact everywhere. While the elites enjoy advancements and keep climbing the ranks, mid-scale and lower-mid-scale businesses continue to face technological gaps. And COVID-19 shut down many while almost ending many of these potential businesses.

Passion drives these ventures and represents the dream of an entrepreneur. With cost-effective tech-assistance, not only can they improve their game but also contribute significantly to the economy. The notion moved Raj Sahu, a seasoned hospitality professional, and he founded SYSOTEL, a new age tech-enabler dedicated to reshaping the hotel sector. Its new-age AI and ML-powered revenue management systems are taking the hospitality space, especially hotels, by storm. It’s transforming the landscape, boosting revenue, enhancing hotel reputation, and elevating the customer experience to new heights that older models couldn’t match.

PREFACE OF THE FIRM
Headquartered in Odisha, SYSOTEL specializes in developing customized SaaS products for the hospitality ecosystem. It serves all sizes and shapes of hospitality groups, but the primary focus is on mid-scale and lower mid-scale ventures. The offerings are known for their userfriendly and insightful architecture, as well as affordable rates. SYSOTEL was brought from concept to reality amid the pandemic. It is well aware of how the novel crisis has affected the hospitality sector. Its goal is to provide innovative products to clients that enhance growth for both parties.

“We provide unmatched solutions for entrepreneurs to reach their desired goals with no limitations and bonding to subscriptions,” says Raj.

They envision being at the forefront of technological breakthroughs in the hospitality space and carving a niche for themselves.

SYSOTEL is led by a team of seasoned professionals with a track record in hospitality management, along with scaledup case studies in Operations Management, E-commerce Management, Revenue Management, Sales, and Top Line and Bottom Line GOP results. Their experience, combined with the firm’s inherent technology and innovations, positions it as a one-stop solution for all kinds of hospitality tech innovations. With every product they build, they are exercising innovation and novelty in meeting the intricate challenges within the hospitality space while ensuring longterm growth.

A PORTFOLIO OF DISRUPTIVE SOLUTIONS
High Performance, Security, and Cost Savings: These are the core values ingrained in all of SYSOTEL’s offerings. Its exclusive portfolio includes innovative tools such as channel manager (SYSCONNECT), booking engine (SYSBOOKING), central reservation system (SYSRESERVATION), reputation management system (SYSREPUTATION / SYSREVIEW), revenue management system (SYSREVENUE), chatbots (SYSCHAT), digital marketing (SYSDIGITAL), website development (SYSWEBSITE), travel agent software (SYSTRAVEL) and corporate software (SYSCORPORATE). All the products/platforms are integrated with cloud technology to help clients innovate, be resilient, and make informed decisions.

“We are not here to change the scenario, we are here to correct it,” affirms Raj.

The platforms are designed meticulously with two concerns: user requirements and user experience. Each platform keeps its users updated on their respective duties – all on a single page, thus eliminating the need for skilled manpower. Eventually, the products cut down on the expenses of hoteliers, increasing their GOP. With a customized portfolio, SYSOTEL serves independent hotels, homestays, boutique hotels, chain hotels that need branding, as well as star-classified hotels. Its products can run 5000+ hotels!

HOW SYSOTEL INDUCES SUSTAINABLE GROWTH
Unifying experience with innovation, SYSOTEL raises the bar of quality and maintains fortitude. This capability comes from undivided attention to R&D. It improves their game in emergent technologies while also making them compatible with future upgrades. They instill the same understanding in their products. SYSOTEL integrates with its clients’ DNA, taking care of all revenue management calculations and algorithms and automating activities through connected platforms.

The platforms evaluate market demand for respective services and push an attractive rate, thus increasing the number of bookings, ARR, RevPar, and increasing the GOP and revenue. In doing so, the firm keeps hotels focused on what matters, like guest experience and comfortability, in order to generate more revenue and repeat guests.

The end-to-end process pushes scalability, which is one of the core qualities of SYSOTEL. The framework is especially beneficial since the hospitality sector is still recovering from concussions. Its platforms allow independent owners, revenue managers, e-Commerce managers, property managers, and general managers to run their businesses smoothly with minimal oversight. The holistic features of its unique solutions have earned great client reviews. Its products speak of its competence and make it a competitive player in an evolving market. “We are creating a tech-intensive ecosystem for the hotel industry, with a focus on creating a disruptive solution for next-gen hotels,” explains Raj.

RAJ SAHU – THE MASTERMIND BEHIND SYSOTEL
“No obstacle is so big that one person with determination can’t make a difference.”

The 21st Century is an era of trendsetters, revolutionaries, and people dedicated to change and upscale. In a single word, trendsetters. They set their sights on creating breakthroughs that not only scale revenue but also uncover new possibilities. Raj is one such visionary leader. He has spent over two decades managing leadership positions at ISTA, Cambay, and many more independent hotels. He has built his forte around sales & marketing, hotel operations, and marketing analysis.

Such an impressive background sets the stage for a sustainable career, but he sought a different path. His extensive history shaped his view of what it takes to succeed. And being in the hospitality sector, he saw several scopes of tech interventions that can fill the gaps in the existing model, eventually reshaping it. “I imagined an AI and ML-integrated tool that could make intelligent decisions about how to promote rates on platforms like Expedia or Booking.com without having to deal with the intricacies, helping hotels scale revenue,” explains Raj.

To shape this idea, in 2014, the innovator began a partnership deed focusing on rectifying the existing models. Fortunately, it solidified into a company offering new-age models to meet hospitality concerns. During this period, he met his foregoing partner Mr. Kiran Suthar – a passionate hotelier and data scientist. He was driven by what Raj was doing and came on board. They founded SYSOTEL, stitching together 16 years of experience in India and overseas.

That is how two ingenious brains began a journey to redefine and accelerate. Initially, they sought to help the hotel space get back on its feet after the inflictions of COVID-19. That’s how their flagship SYSRIMS was born. But with time and new products, the vision expanded. As of now, the firm is setting benchmarks for cost-effective, innovative products.

Beside SYSOTEL, Raj has helped many entrepreneurial drives come to reality. He has co-founded Rev Matrix, GoXplore, and stayplans.com, all of which bring strategic elevation to the hospitality industry on a large scale. His ability to see profitability and creativity in the mundane is lauded across the industry. His most sought-after investment, SYSOTEL, has made an intense impact across the hotel space in the last 10 months.

THE DEDICATED TEAM OF SYSOTEL
SYSOTEL was founded with a mission that remains unbroken and uncorrupted, thanks to the collaborative style of its leaders and employees. Here, diversity is valued, and personal and professional growth is encouraged, resulting in continuous improvement. Raj personally keeps nurturing his colleagues while keeping them aligned with the firm’s mission and vision.

“And if any of them are stuck on something, I try to assist them with my knowledge unless we find someone who can assist us in solving the problem,” adds Raj. SYSOTEL is more than just a firm – it’s a family, where everyone’s input is valued and considered in important decisions. They celebrate their passion for developing innovative technologies that help people and companies tackle real-world problems and generate efficient ROIs. Some of the core features of this team are:

Working and adapting to cultural scenarios, which includes changing behaviors and mindsets
Focusing on critical behaviors and linking them to business objectives
Deploying authentic leaders while not letting clients off the hook
Quick and efficient impact
They devise cross-organizational methods to go viral

Even on the darkest days, with these attributes and an open atmosphere, everyone remains connected and driven. Furthermore, because Raj has a penchant for helping individuals grow, the firm conducts timely training and meetings with industry experts.

REACHING FOR NEW HEIGHTS
Founded and nurtured in the embers of a novel crisis, SYSOTEL has made a resounding impact on hotel space. Its platforms have earned multiple positive testimonials from eminent establishments. It was awarded the “Best Smart Automation Services” at the Future of Facility Innovation & Tech Awards 2021. Resting on its achievements, the firm is set to establish technology collaborations working in the hotel space to help this industry keep evolving.

FOR MOTIVATION SEEKERS
“I had seen many failures in my career timeline, but I believe every failure is a pillar towards your success,” and I can now claim that without those failures, I would not have been able to get to this point.