• About us
    • Data Analyst Team
    • Magazines Sections
    • Editorial Team
  • Advertise with us!
  • Business review
  • Guest writers
    • Guest Contribution
  • Subscription
  • Career
  • Contact us
Tuesday, May 17, 2022
Business Connect | Best Business magazine In India
Upcoming Event
  • News
    • All
    • Blog
    Tata IPL 2022, RCB vs PBKS: Playing11, head to head, prediction, and more

    Tata IPL 2022, RCB vs PBKS: Playing11, head to head, prediction, and more

    Tata IPL 2022, CSK vs MI: Playing11, head to head, prediction, and more

    Tata IPL 2022, CSK vs MI: Playing11, head to head, prediction, and more

    Tata IPL 2022, RR vs DC: Playing11, pitch report, prediction, and more

    Tata IPL 2022, RR vs DC: Playing11, pitch report, prediction, and more

    Tata IPL 2022, LSG vs GT: Playing11, pitch report, prediction, and more

    Tata IPL 2022, LSG vs GT: Playing11, pitch report, prediction, and more

    Tata IPL 2022, MI vs KKR: Playing11, head-to-head, prediction, and more

    Mother’s Day 2022: Best gift ideas under INR 10,000

    Mother’s Day 2022: Best gift ideas under INR 10,000

    IPL 2022 double-header (PBKS vs RR and LSG vs KKR): Playing11, prediction, key stats, more

    IPL 2022 double-header (PBKS vs RR and LSG vs KKR): Playing11, prediction, key stats, more

    Tata IPL 2022, GT vs MI: Playing11, pitch report, prediction, and more

    Tata IPL 2022, GT vs MI: Playing11, pitch report, prediction, and more

    Tata IPL 2022, DC vs SRH: Playing11, injury update, prediction, and more

    Tata IPL 2022, DC vs SRH: Playing11, injury update, prediction, and more

  • Magazine
    • 2022-21 Magazines
  • Lounge Interviews
  • Press Release
    • PR Enquiry
  • Blogs
  • Success Stories
  • Testimonials
  • Interior Design
  • Launchpad
  • BCM TV
No Result
View All Result
  • News
    • All
    • Blog
    Tata IPL 2022, RCB vs PBKS: Playing11, head to head, prediction, and more

    Tata IPL 2022, RCB vs PBKS: Playing11, head to head, prediction, and more

    Tata IPL 2022, CSK vs MI: Playing11, head to head, prediction, and more

    Tata IPL 2022, CSK vs MI: Playing11, head to head, prediction, and more

    Tata IPL 2022, RR vs DC: Playing11, pitch report, prediction, and more

    Tata IPL 2022, RR vs DC: Playing11, pitch report, prediction, and more

    Tata IPL 2022, LSG vs GT: Playing11, pitch report, prediction, and more

    Tata IPL 2022, LSG vs GT: Playing11, pitch report, prediction, and more

    Tata IPL 2022, MI vs KKR: Playing11, head-to-head, prediction, and more

    Mother’s Day 2022: Best gift ideas under INR 10,000

    Mother’s Day 2022: Best gift ideas under INR 10,000

    IPL 2022 double-header (PBKS vs RR and LSG vs KKR): Playing11, prediction, key stats, more

    IPL 2022 double-header (PBKS vs RR and LSG vs KKR): Playing11, prediction, key stats, more

    Tata IPL 2022, GT vs MI: Playing11, pitch report, prediction, and more

    Tata IPL 2022, GT vs MI: Playing11, pitch report, prediction, and more

    Tata IPL 2022, DC vs SRH: Playing11, injury update, prediction, and more

    Tata IPL 2022, DC vs SRH: Playing11, injury update, prediction, and more

  • Magazine
    • 2022-21 Magazines
  • Lounge Interviews
  • Press Release
    • PR Enquiry
  • Blogs
  • Success Stories
  • Testimonials
  • Interior Design
  • Launchpad
  • BCM TV
No Result
View All Result
Business Connect | Best Business magazine In India
No Result
View All Result
Home Blog

Queue management in India is completely unorganized

fanzineindia by fanzineindia
March 6, 2019
in Blog, Press Release, Stories
923 70
0
Sminq_Businesss Connect

Sminq_Businesss Connect

149
SHARES
993
VIEWS
Share on FacebookShare on Twitter

Queue management in India is completely unorganized, non-receptive to technology, low on customer service and lastly, a low margin business for “software solutions”. In today’s fast-paced world, when everything happens in a hustle, time is of immense value. A major source of dissatisfaction among people is excessive queuing and waiting in public places such as banks, hospitals, restaurants etc. There is no investment in technologies to give us a robust platform, which can provide real-time updates about the public places.
This leads to the formation of Sminq, a mobile platform for queue management and a source of real-time updates. After successfully tying up with doctors of 150+ clinics in Pune and having a user base of 500,000+, Sminq is live in Pune, Mumbai, Navi Mumbai, Thane, Hyderabad & Nasik.
Below are some of the key statistics for Sminq since the year it has launched:
• 100,000+ installs
• 3M+ tokens processed
• 100K bookings per month
• 300 years of waiting saved
• 250 Qs live on the platform
• 799 for lifetime and 599 for the yearly membership for Sminq patients
Few real-life issues resolved by Sminq:

1) Dr Bhalerao Children’s hospital (Pune) – There was no other channel to book an appointment. People have to start lining up as early as 5 AM in the morning before the clinic opens. The actual waiting at the clinic for the consultation would be minimum 2 hours. Post Sminq launch over here, patients can book the token remotely and track it live for their turn to arrive. They can consult the doc in just 20-30 min. Patients also get notifications for Doctors delay, OPD cancellations or OPD closure in advance so that they can plan accordingly.

2) Gupte Hospital (Pune) – Patients pregnant women) had to visit the hospital physically or calling on their phone numbers to book the appointment first and then actually waiting for consultation 1-2 hours. After Sminq coming in, we streamlined the appointment process with remote access to book the token and track it live remotely from their home that reduced the waiting time to 25-30 min now.

3) Vishwamurti Ayurvedic Clinic (Pimpri-Chinchwad) – Clinic runs the late night, patients(Old age patients with chronicle disease) has to book the token 10-15 days in advance and the patient has to present early on the appointment day as there is no proper queue process. Complete chaos at the clinic because of the huge rush. Now Sminq coming in, a token can be tracked remotely, compete for transparency in queue status, waiting time just 20-30 min. Doctor and their family had thanked us for saving doctors time.

4) Before Sminq if Doctor had to cancel OPD or change the timings due to emergencies, it was a pain for the clinic staff to inform patients by calling each one of them. However, after Sminq, patients directly receive all such notifications directly on their app and they can look for an alternative.
Sminq was started by 2015 by the trio Shachin Bharadwaj, Santhosh Nagarajan and Sheldon Dsouza who previously worked together in the successful food-tech venture TastyKhana.

Team Sminq_Business Connect

Mr Santhosh Nagarajan, Cofounder and COO at Sminq
Ex-Chief Sales Office (CSO) of one of the leading online food ordering companies in the country, Tastykhana.com (a Delivery Hero venture), Santhosh was responsible for heading the entire sales operations for the venture. With zero feet on the street, through his efforts, Tastykhana.com could partner with 10000+ restaurants on the platform remotely. The food tech start-up had a successful exit in 2014 when it was acquired by Rocket Internet backedFoodpanda.

An alumnus of NIT Calicut, Santosh’s first corporate stint was with TATA Motors where he worked for 4.5 years with their New Product Introduction team. His experience in operations helped him take Tastykhana.com to new heights by expanding their market to multiple cities outside Pune.

Having donned multiple hats in his career, Santhosh is now spearheading operations at Sminq.
With the ongoing condition of queue management in India, Sminq is an app that lets you see what is happening at places around you right now and lets you make an informed decision before heading to any place.

With the goal to get as close to a ‘just-in-time’ experience and completely re-imagine the way real-time information is consumed, Santhosh is all set to build Sminq into a global product accessible to millions across the world.

 

Shachin Bharadwaj- CEO and Co-Founder Sminq
Ex CEO and Founder of Tastykhana.com (a Delivery Hero venture),  a revolution in the food tech space, Shachin was the force behind the company’s multiple funding rounds and a successful exit in 2014 when it was acquired by Rocket Internet-backed Foodpanda.

Post-Tastykhana.com, Shachin started on his next entrepreneurial journey and founded Sminq in 2015. He realised that wait at the doctors, restaurants, spas, salons, retail shops etc. was not only the longest but also the most challenging problem to solve. For the first six months, he piloted Sminq at clinics majorly and a few merchants in Pune. It served as an in-store CCTV giving live updates on how patients were being served and when one can expect his/her next turn. It started with a single clinic in 2015 and by 2017, more than half a million customers across multiple cities were using the app. Today, under Shachin’s leadership, SMINQ is on its way to becoming a global platform for people to share what’s “Live Now” at places around the world.

As the CEO, Shachin is responsible for overall operations, branding and business growth. He is a Computer Engineer by education and started his career with Synygy India. He is a first generation self-motivated entrepreneur whose dedication and ability to think outside the box has helped Sminq to reach where it is today.
The aspects of his personality that reflect truly in Sminq today are transparency, honesty and high standards of work ethics.

 

Sheldon D’Souza, Chief Architect& Co-founder
Ex CTO and Co-Founder of India’s leading online food delivery portal, Tastykhana.com (a Delivery Hero venture), Sheldon was the man behind the entire software architecture of TastyKhana that held the 150 cities, 10000+ restaurant and 10000+ customers’ network. It was acquired by Rocket Internet based Foodpanda in 2014.

As the Chief Architect of SMINQ, Sheldon spearheads the entire software architecture. His focus is on using the latest technology to help the business scale up rapidly. Sminq is about here and now in the real world & hence his role as head of technology bears the responsibility of ensuring a seamless experience for customers.

A Computer Engineer by education, Sheldon realised that business is his calling and joined Shachin Bhardwaj in his quest to solve problems of food delivery. After a successful exit from Tastykhana.com, the duo co-founded Sminq. Queue management in India is completely unorganised, non-receptive to technology, low on customer service and lastly, a low margin business for “software solutions”. Sheldon recognized the dire need to do something different and ground-breaking on real-time information of how people move in and out of merchants. Thus Sminq was born.

Sheldon is a techie at heart and admires Google’s products and services the most when it comes to technological advancement.

Previous Post

Berkshire Hathaway giving huge ‘Buff-et’ to Paytm

Next Post

TechEdge- Latest Tech News

Related Posts

How To Get A Personal Loan On An Aadhaar Card With Minimum Documents?
Guest Posts

How To Get A Personal Loan On An Aadhaar Card With Minimum Documents?

by admin
May 13, 2022
0

How To Get A Personal Loan On An Aadhaar Card With Minimum Documents? The availability of personal loans has made...

Twenty-five fantastic travel experiences to have this year! - Prune
Blog

Twenty-five fantastic travel experiences to have this year! – Prune

by admin
May 10, 2022
0

Twenty-five fantastic travel experiences to have this year! - Prune There is this famous proverb that “You must accumulate experiences...

Musings of a Lazy Author

Musings of a Lazy Author

May 10, 2022
Mother’s Day 2022

Mother’s Day 2022

May 7, 2022
Ma Huateng

Ma Huateng

May 6, 2022
7 Gadgets to Keep You Cool This Summer

7 Gadgets to Keep You Cool This Summer

May 5, 2022
Next Post
Techedge_Busniness Connect

TechEdge- Latest Tech News

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

  • Trending
  • Comments
  • Latest
Upcoming Indian Web Series for 2022-23

Upcoming Indian Web Series for 2022-23

February 15, 2022
Top 10 Richest Actors in India 2021

Meet Top 10 Richest Actors in India 2022

January 18, 2022
The 10 most popular tiktok stars in the world

10 most popular Tiktok stars in the world

March 7, 2022
Top 10 singers in India 2021

Top 10 singers in India – 2021

June 14, 2021

Keyur Shah: The Founder of Hrishee Strategic Advisors | Business Connect Magazine

0
Press Release-NASSCOM CoE (IoT) to co-organize “THE AEONIAN 2018” (1)

NASSCOM CoE (IoT)to co-organize “THE AEONIAN 2018”

0

MCaffeine, India’s first caffeinated personal care brand

0
Life Partners turned Business Partners to build Startups

Life Partners turned Business Partners to build Startups

0
SHAILENDRA AWASTHI

SHAILENDRA AWASTHI

May 16, 2022
How To Get A Personal Loan On An Aadhaar Card With Minimum Documents?

How To Get A Personal Loan On An Aadhaar Card With Minimum Documents?

May 13, 2022
MEESHO: THE SUCCESS STORY OF INDIA’S EMERGING LEADER IN RETAIL AND STARTUP WORLD

MEESHO: THE SUCCESS STORY OF INDIA’S EMERGING LEADER IN RETAIL AND STARTUP WORLD

May 13, 2022
Tata IPL 2022, RCB vs PBKS: Playing11, head to head, prediction, and more

Tata IPL 2022, RCB vs PBKS: Playing11, head to head, prediction, and more

May 13, 2022

Recent News

SHAILENDRA AWASTHI

SHAILENDRA AWASTHI

May 16, 2022
How To Get A Personal Loan On An Aadhaar Card With Minimum Documents?

How To Get A Personal Loan On An Aadhaar Card With Minimum Documents?

May 13, 2022
MEESHO: THE SUCCESS STORY OF INDIA’S EMERGING LEADER IN RETAIL AND STARTUP WORLD

MEESHO: THE SUCCESS STORY OF INDIA’S EMERGING LEADER IN RETAIL AND STARTUP WORLD

May 13, 2022
Tata IPL 2022, RCB vs PBKS: Playing11, head to head, prediction, and more

Tata IPL 2022, RCB vs PBKS: Playing11, head to head, prediction, and more

May 13, 2022

Recommended

Advent International Signs a Definitive Agreement to Acquire ZCL Chemicals

Advent International Signs a Definitive Agreement to Acquire ZCL Chemicals

February 9, 2021
Amazon India Invests in Movie Theatre Chains to Diversify Its Entertainment Business

Amazon India Invests in Movie Theatre Chains to Diversify Its Entertainment Business

July 27, 2021

Most Popular

SHAILENDRA AWASTHI
Lounge Interviews

SHAILENDRA AWASTHI

May 16, 2022
How To Get A Personal Loan On An Aadhaar Card With Minimum Documents?
Guest Posts

How To Get A Personal Loan On An Aadhaar Card With Minimum Documents?

May 13, 2022
MEESHO: THE SUCCESS STORY OF INDIA’S EMERGING LEADER IN RETAIL AND STARTUP WORLD
Success Stories

MEESHO: THE SUCCESS STORY OF INDIA’S EMERGING LEADER IN RETAIL AND STARTUP WORLD

May 13, 2022

Business Connect is a business magazine whose name is derived from Business Community which connects entrepreneurs, executive officers and VCs. With a mission to have one of the highest readership figures of senior-level executives and investors in India, Business Connect brings its edition on monthly basis.

Follow Us

Contact Information

Address: 804, DDA 2, District Centre, Janakpuri West, New Delhi-110058

Phone Number: +91-11-41065208, 42636209

Mail: abhishek@businessconnectindia.in

Recent News

SHAILENDRA AWASTHI

SHAILENDRA AWASTHI

May 16, 2022
How To Get A Personal Loan On An Aadhaar Card With Minimum Documents?

How To Get A Personal Loan On An Aadhaar Card With Minimum Documents?

May 13, 2022
MEESHO: THE SUCCESS STORY OF INDIA’S EMERGING LEADER IN RETAIL AND STARTUP WORLD

MEESHO: THE SUCCESS STORY OF INDIA’S EMERGING LEADER IN RETAIL AND STARTUP WORLD

May 13, 2022

Request a call back

  • About us
  • Why us
  • Healthcare
  • Guest writers
  • Career
  • Contact us

© 2020 All Rights Reserved by Business Connect India

No Result
View All Result
  • News
  • Magazine
    • 2022-21 Magazines
  • Lounge Interviews
  • Press Release
    • PR Enquiry
  • Blogs
  • Success Stories
  • Testimonials
  • Interior Design
  • Launchpad
  • BCM TV

© 2020 All Rights Reserved by Business Connect India

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
Quick Call with Us

Our team will facilitate you with a call and we will understand your needs.

No thanks, I’m not interested!