WhatsApp services restored after major outage

News Highlights

WhatsApp is now working through Android and iOS apps as well as WhatsApp Web.
DownDetector confirmed that WhatsApp was not working for many users across multiple regions.
This was the social media platform’s first major outage since the meta outage on October 5.

WhatsApp suffered a global outage from the United Kingdom to India, with users not being able to send and receive text and video messages for more than an hour. Services were restored for some users after an unexplained disruption. The resumption of service was confirmed by several users on Twitter. WhatsApp is now working through Android and iOS apps as well as WhatsApp Web. Note that some users report that services on WhatsApp Web is still not working, but your phone app should be fixed and running.

WhatsApp Outage: WhatsApp services restored after major outage | The Chronicle — WhatsApp | Credit Image: The Chronicle

Mobile application

Initial release date: January 2009
Windows: 2.2226.6 / 1 August 2022; 2 months ago
iOS: 22.13.74 / 27 June 2022; 3 months ago
Original author: WhatsApp, Meta, Jan Koum
Programming language: Erlang

The outage reportedly occurred at 12 PM in India and had not been fixed till around 2 PM. As per Outage detection website DownDetector, more than 11,000 users had reported issues with the app since noon, from various states of India. While about 70 percent of users said that they are not receiving messages, about 21 percent said that they are unable to connect to the server. Acknowledging the outage, a Meta spokesperson told Reuters: “We are aware that some people are having problems sending messages and we are working to restore WhatsApp to everyone as soon as possible.”

According to reports, the outage affected both individuals as well as group chats. DownDetector also confirmed that WhatsApp was not working for many users in several regions. In India, the affected cities include Delhi, Kolkata, Mumbai, and Lucknow, but users from the US, Germany, South Africa, Bahrain, Bangladesh, and several other countries also complained on the platform that the service is currently creating a disturbance and not working properly.

In India too, users faced problems while sending images and videos. People took to Twitter to report their problems with the app, including posting memes and GIFs. This was the social media platform’s first major outage since the meta outage on October 5, which left WhatsApp, Instagram, and Facebook down for several hours for millions of users.